Douglas A. Beers

Project Manager

Morrisville, NC 27560 • 919-***-****

ad26hm@r.postjobfree.com • LinkedIn

Performance-driven professional with substantial experience in project management; ability to facilitate both Waterfall and Agile methodologies, including scrum principles. Proficient in driving meetings with developers and stakeholders to ensure alignment of project deliverables and user requirements. Experienced in project planning, estimation, and budgeting for large and small projects. Extensive experience in various management styles will provide opportunities to mentor team members and work seamlessly with executive management to maintain effective communications.

Areas of Expertise

Coaching & Mentoring

Project Management Best Practices

Waterfall & Agile Methodologies

Proficiencies with MS Office Suite

Project Management

Risk Assessment & Mitigation

Continuous Improvement

PMP Certification (in progress)

Stakeholder Engagement

Business Transformation

Team Leadership

Cross-Functional Teams Management

Professional Experience

Freelance Consultant, Morrisville, NC February 2023 to Present

Business Analyst, System & Process Consultant

Gather requirements and facilitate transformation into functional specifications for development teams. Devise strategic implementation plans for partner systems, processes, and information services. Collaborate with existing PMO teams to ensure timely completion of delivery milestones.

Lenovo, Raleigh, NC September 2015 to January 2023

Project Manager/Business Analyst, BT/IT Transformation Services, Contract Sales & Service Delivery

Directed offboarding process for current partner systems, processes, and information related to services' entitlement data. Orchestrated processing of services in CRM system. Managed all stakeholder interactions, encompassing business requirement gathering, review of user stories, stakeholder signoff and review, executive presentations, and mitigation of escalations.

●Led ERP migration from SAP to Microsoft Dynamics 365 CRM as Business Analyst and Co-Project Owner. Oversaw end-to-end implementation, including initial requirements gathering, technical solution documentation, user stories, and process documentation. Collaborated with Product Owner to identify and document UAT processes and results.

●Successfully executed Phase II of project, integrating engineering support team from Salesforce into D365 process model. Headed resources and implementation schedules of multiple IT development teams in US and China, using Azure Portal and DevOps. Delivered project requirements on time, meeting strict deadline and staying within $2.3M budget.

Apex Systems INC. (contracting with Lenovo), Raleigh, NC September 2011 to August 2015

Project Manager Lenovo Project Office Business Transformation & Strategic Architecture

Deployed SAP CRM in call centers across Lenovo's global network as part of significant global initiative. Spearheaded translation projects for multiple implementation waves and oversaw UAT tester training.

●Served as Business Analyst to consolidate and transform IBM systems to leverage Lenovo CRM for the ASEAN region. Led migration of IBM data to Lenovo's SAP ERP system in Hong Kong.

●Successfully managed directed two-year global transformation project, overseeing various regional implementations. Collaborated with ASEAN region's deployment, setting standards for successful country-by-country rollouts. Ensured alignment of issue resolution with global teams. Accomplished flawless implementation of ASEAN (Asia) Region Wave-2 across nine countries with zero schedule issues.

Additional Experience: Nortel Networks, Research Triangle Park, NC Programmer/Analyst II; IT Development Team Manager; IT Project Manager/Business Analyst

Education

Bachelor of Science in Computer Information Systems North Carolina Wesleyan University, Rocky Mount, NC

Associate Degree, Computer Science Stark Technical College, Canton, OH

Contact this candidate