MELANNA M. HENDERSON

ad26eg@r.postjobfree.com 253-***-**** Tacoma, WA

Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

• QUALIFICATIONS / SKILLS:

• Microsoft Office Suites

• Organizational Skills

• Communication Skills

• Time Management

• Computer Software Programs

• People Person

• Problem Solving

• Data Entry

• Leadership

• Multi-Line Phone Systems

• Medical Records

• Multitasking

• Type 40 wpm

• Epic Systems

• ICD and CPT Coding

• Visitor log management

• Electronic document storage

• Master calendar preparation

• Customer and client relations

• Professional demeanor

Nov 2020 - Sep 2023

Receptionist Assistant

Avalon Medical Center - Tacoma,

WA

• Greeted/ Checked in patients

• Answered/ handled phone system

• Checked demographic info

• Maintained front office area

• Processed payments/ copay

• Ordered office supplies when needed

• Long list of more tasks

Aug 2018 - Nov 2020

Front Desk Receptionist

Nursing Staff Agency - Seattle, WA

• Customer Service

• Record keeping

• Answered/ handled phone system

• Assisted with billing/ invoice

• Process payment

• Coordinated safety meetings

• Provide support to staff

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

• Executed responsibilities

• Utilize Microsoft office programs

• Assisted in the maintenance of fiscal budget

• Another long list of more tasks

Jun 2014 - Aug 2018

Medical Receptionist

Nursing and Rehabilitation Center

- Tacoma, WA

• Greeted/ Checked in patients

• Answered/ handled phone system

• Checked demographic info

• Maintained front office area

• Processed payments/ copay

• Ordered office supplies when needed

• Long list of more tasks

Jun 2010

Associates Degree: Business Management

Tacoma, Washington

Jun 2008

High School Diploma

Henry Foss High School, Tacoma Community Colleg Tacoma, Washington EDUCATION

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