MELANNA M. HENDERSON
**************@*****.*** 253-***-**** Tacoma, WA
Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
• QUALIFICATIONS / SKILLS:
• Microsoft Office Suites
• Organizational Skills
• Communication Skills
• Time Management
• Computer Software Programs
• People Person
• Problem Solving
• Data Entry
• Leadership
• Multi-Line Phone Systems
• Medical Records
• Multitasking
• Type 40 wpm
• Epic Systems
• ICD and CPT Coding
• Visitor log management
• Electronic document storage
• Master calendar preparation
• Customer and client relations
• Professional demeanor
Nov 2020 - Sep 2023
Receptionist Assistant
Avalon Medical Center - Tacoma,
WA
• Greeted/ Checked in patients
• Answered/ handled phone system
• Checked demographic info
• Maintained front office area
• Processed payments/ copay
• Ordered office supplies when needed
• Long list of more tasks
Aug 2018 - Nov 2020
Front Desk Receptionist
Nursing Staff Agency - Seattle, WA
• Customer Service
• Record keeping
• Answered/ handled phone system
• Assisted with billing/ invoice
• Process payment
• Coordinated safety meetings
• Provide support to staff
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
• Executed responsibilities
• Utilize Microsoft office programs
• Assisted in the maintenance of fiscal budget
• Another long list of more tasks
Jun 2014 - Aug 2018
Medical Receptionist
Nursing and Rehabilitation Center
- Tacoma, WA
• Greeted/ Checked in patients
• Answered/ handled phone system
• Checked demographic info
• Maintained front office area
• Processed payments/ copay
• Ordered office supplies when needed
• Long list of more tasks
Jun 2010
Associates Degree: Business Management
Tacoma, Washington
Jun 2008
High School Diploma
Henry Foss High School, Tacoma Community Colleg Tacoma, Washington EDUCATION