Customer Service Security Supervisor
Resume:
Michelle Marty
Decatur, AL
***************@*****.***
Extensive customer service experience, including numerous years of EMS background, and supervisor roles.
Work Experience
CMS - center medical specialist
Talecris Plasma - Huntsville, AL
October 2023 to Present
Assist new and existing plasma donors in scheduling appointments, help them navigate through the process of donation, screen all donors ( vital signs, etc), and assist phlebotomists with the set up and disconnection of donors from the plasmapheresis machines. Firefighter/EMT
DYNAMIC SECURITY INC - Huntsville, AL
January 2023 to October 2023
Fire safety and EMT
Driver
Marco's Pizza - Cullman, AL
July 2020 to March 2023
Security Supervisor
Allied Universal - Huntersville, NC
March 2016 to May 2018
2nd shift security supervisor. Oversaw up to 6 guards. Paramedic
First Response - Decatur, AL
February 2015 to May 2018
Paramedic
Cullman EMS - Cullman, AL
May 2013 to February 2015
Soldier/Paralegal
U.S. Army - Fort Jackson, SC
May 2008 to August 2009
Paramedic
MEDIC - Charlotte, NC
June 1996 to May 2008
Education
CERTIFICATION in EMT
Wallace State Community College - Hanceville, AL
September 2021 to January 2022
AAS in PARALEGAL
Wallace State - Hanceville, AL
CERTIFICATION in PARAMEDIC
Cabarrus Community College - Salisbury, NC
AAS in PARAMEDIC
Calhoun Community College - Tanner, AL
Skills
• Customer service
• Documentation review
• Supervising experience
• Legal research
• Driving
• Paralegal experience
• Vital signs
• Security
• EMT Experience
• Medical Records
Certifications and Licenses
EMT Certification
CPR Certification
Guard Card
April 2023 to April 2025
Unarmed guard card
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