Otitodirichukwu O. Ihebuzor

704-***-**** ad26d4@r.postjobfree.com www.linkedin.com/in/otitoihebu Portfolio: https://oihebuz.net/ RELEVANT EXPERIENCE

CVS Health 01/23 – Present

Junior UX/UI Designer

● Collaborated in a cross-functional Extreme Programming (XP) team to design a web-based tool for the Medical Rebates that would help internal users track and manage hundreds of client contracts

● Conducted over 5 usability tests for Medical Rebates Product to identify UX issues and propose further design recommendations

● Redesigned the internal SharePoint site to improve usability, site structure, and end-to end experience

● Facilitated and participated in up to 20 user interviews to discover opportunities for improvement and integrate user insights across various products

Interapt 09/22 – 12/22

UX/UI Design Fellow

● Communicated design solutions through the creation and iteration of low- to high-fidelity wireframes

● Integrated storytelling and applied visualization tools to empathize with users throughout the design process

● Exercised UI/UX techniques in a collaborative setting by building mobile, desktop, and ecommerce interface

● Applied research techniques to develop sitemaps, user flows, personas, user journeys, and empathy maps in order to guide wireframes and prototype

● Utilized qualitative and quantitative research techniques to gather information from target audience users

Alight Solutions Fort Mill, SC 07/21 – 05/22

Customer Care Representative

Collaborated across multi-disciplinary teams to deliver quality customer experiences LPL Financial Fort Mill, SC 03/20 – 09/20

Service Experience Professional

Gathered qualitative user data from over 50 calls daily to track interaction outcomes EDUCATION

Interapt UX Design Immersive Raleigh, NC 09/22 – 12/22 UX/UI Design Certification

North Carolina State University Raleigh, NC 08/15 – 05/19 Bachelor of Science in Supply Chain Management, Minor in Arts Entrepreneurship 1

SKILLS

Software Programming Design Other

● Adobe After Effects

● Adobe Photoshop

● Figma & FigJam

● Microsoft Office

● Miro

● Sony Vegas Pro

● CSS, HTML,

Javascript

● Card Sorting

● Content Strategy

● Journey Mapping

● Information

Architecture

● Personas

● Project Management

● Prototyping

● Research

● Storytelling

● Surveys

● User Interface

● User Interviews

● Visual Design

● Wireframing

● Illustration

● Model Making

LANGUAGES

● English (Fluent, Native speaker)

● Igbo (Fluent, Native Speaker)

2

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