MIA
CASAZZA Reno, NV 775-***-**** ***********@*****.***
Skills Summary
Led the management of clerical and administrative tasks for two years, ensuring seamless operations in high-demand office settings, and facilitate cross-functional collaboration. Proficient in Microsoft Office including Word, Excel, Power-point and Outlook, and Workday. Bachelor of Science degree in Public Health from the University of Nevada Reno. Promoted a positive work environment, adaptive quick thinking increasing client satisfaction and attendance for 4 years.
Experience
Nevada Department of Veterans Services
Administrative Assistant II - Full Time October 2022 - Present
·Processed purchase orders, processed incoming mail, organized and documented all incoming financial compensation ratings for Northern Nevada and Southern Nevada, generating monthly reports with compensation data
·Produced comprehensive contracts for all clients, including a Notice of Limitations and Power of Attorney, streamlining onboarding processes and ensuring legal compliance; reduced onboarding time by 20% and increased client satisfaction
·Streamlined and synchronized complex calendars and schedules for 15+ team members, coordinating appointments and optimizing meetings and events between Reno and Las Vegas, resulting in enhanced productivity and seamless collaboration
·Maintained strict confidentiality of medical records and personal information for veterans; scrupulous uploaded and organized data, ensuring accuracy and compliance with privacy regulations
·Coordinated end-to-end travel logistics for team members in Reno and Las Vegas, including booking flights, accommodations, and ground transportation; managed expenses resulting in seamless travel experiences for team members
University of Nevada Reno
Assistant Group Fitness Coordinator - Student Worker January 2022 – August 2022
· Orchestrated the end-to-end recruitment process for group fitness instructors, resulting in the identification and hiring of top talent
· Scheduled interviews, liaised with applicants on behalf of management, and maintained comprehensive records, ensuring an efficient hiring experience
· Formulated and executed a semester budget that accounted for the financial requirements of new equipment and staff needed to achieve program objectives, resulting in the successful realization of program targets and enhanced performance
· Spearheaded class attendance tracking initiative, implementing automated system and generating real-time reports on class popularity resulting in a 15% increase in average class size and improved resource allocation efficiency
University of Nevada Reno
Group Fitness Coach - Part Time January 2020 – Present
· Led and facilitated a diverse range of group fitness classes including circuit training, cycle, TRX, and the PEX; consistently achieved 90%+ participant satisfaction rates and increased class attendance by 25% within 3 months
· Developed and taught an innovative curriculum for the University of Nevada, Reno, aligning with academic standards and resulting in a 25% increase in student enrollment in the program
· Implemented inclusive communication practices to connect with individuals from diverse backgrounds
· Manage time to cover all aspects of a group fitness class within the designated 50-to-60-minute time frame
· Manage group dynamics and create a positive and inclusive environment
· Provide excellent customer service by being approachable and responsive to participants' needs and concerns
Education
Bachelor of Science in Public Health May 2022
University of Nevada, Reno
Associate in science May 2020
Truckee Meadows Community College
Certificates and Licenses
CPR Certified
AED Certification
First Aid Certification
Nevada Veterans Advocate