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Customer Care Representative

Ruskin, FL
January 29, 2024

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Edward J. Wiseley


**** ******* **** *****

Ruskin, FL 33570

Research and Editorial Expert

Professional Summary

A highly talented and resourceful former educator possessing superior grammatical skills and attention to detail, who is deadline-focused, adaptable, and highly effective at operating in fast-paced settings.

Authorized to work in the US for any employer

Willing to work remotely or relocate

Professional Skills

Meticulous grammar, spelling, and mechanics

Oral and written communications skills






Research and analysis

Word Processing


Project Management


Customer Care

Motivational Abilities


Teaching Certification 1994

English 6-12

Florida Atlantic University - Boca Raton, FL

Bachelor of Arts in 1989 English/Creative Writing

University of South Florida - Tampa, FL

Professional Highlights

Five-Time Yearbook Advisor

Ten Year (Marketing) Newsletter Publisher

Collaborated with students, administration, faculty, organizations, vendors, stakeholders, on High to Preschool Yearbooks and newsletters.

Researched and created the copy, designed page layouts, proofed and/or edited each page

Coordinated with professional photography and printing companies for school portraits and team photos.

Sold ad space to local businesses, parents, and faculty.

Managed time, processes, and deadlines

22 Years an English Teacher grades 6-12

Managing classes of 9-28 students in several public, private, and charter schools

Developing and implementing reading, writing, grammar and mechanics, speaking, and listening curricula for students aged 10-18

Proofing and editing all student work as well as school-wide communications

Steering Committees member

Teacher Mentoring and Leadership

Advisor to National Honor Societies and other Extracurricular Clubs including Student Council

Sports Coach

Senior IB English Teacher

Journalism Teacher and Advisor

Other Relevant Work History

Math and Science Teacher – Two years

Retail Sales and Management – Six years

Marketing Manager/Copywriter – Six Years


Available upon request

Contact this candidate