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Customer Service Prior Authorization

Hamilton, OH
January 29, 2024

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Kimberly Ross

Hamilton, OH *****


Authorized to work in the US for any employer

Work Experience

Sales Floor Associate

Reruns for Weeones - Fairfield, OH

August 2022 to Present

Prior Authorization Representative

Express Scripts - Fairfield, OH

December 2019 to October 2021

I worked with doctors offices, pharmacies, insurance company's and patients to assist in the process of prior authorization for patient's medication. I was also trained to handle Department of Defense accounts as well.


Jeff Wyler Automotive Family - Fairfield, OH

August 2019 to November 2019

I am a cashier/receptionist for Jeff Wyler Kia, Nissan and Cadillac. I am responsible for taking down payments customers put down on their vehicles. I also assist the sales people by making temporary tags and making receipts for their customers.

• Counted out cash drawers

Shift Manager

Reruns for weeones - Fairfield, OH

June 2014 to July 2019

As a Shift Manager my responsibilities include, training new employees, customer service, money handling and keeping an overall productive work place. Education

Certificate program in Medical Billing & Coding/Revenue cycle management University of Cincinnati-Clermont College - Cincinnati, OH August 2023 to Present

High school or equivalent

Fairfield High School - Fairfield, OH

August 2010 to May 2014


• Retail (5 years)

• Customer Service (5 years)

• Key Holder

• Shift Lead

• Shift Supervisor

• Team Member

• Crew Member

• Cash Handling

• Cashiering

• ICD-10

• ICD-9

• Insurance Verification

• DoD Experience

Contact this candidate