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Information Technology Systems Engineer

Midlothian, TX
January 29, 2024

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John A. Vobis, MCSE - AS

**** ******** *****, **********, ** 76065

Mobile: 214-***-**** Fax: 972-***-****



with 30 years of experience


Senior Systems Engineer and PBX Technician positions with IT outsourcing and telecommunications companies, including responsibility for building, maintaining, and troubleshooting networks; designing and installing voice and data phone systems; rebuilding computers, disaster recovery, and security. CERTIFICATIONS

Microsoft Certified System Engineer (MCSE)

Microsoft Certified Professional + Internet (MCP+I) Microsoft Certified Professional (MCP)


Microsoft Back Office Windows NT Server (4.0 – 2003) Windows (all versions)

Custom Computer Builds TCP/IP LAN/WAN

Internet Information Server MS Small Business Server Outlook

Software Installation Microsoft Office (all versions) User/ Desktop Support

Video Conferencing Hardware Specialist Helpdesk Support

Routers (Cisco, Vina) Hubs (Network Topology) Laymen’s Translation TELEPHONY SKILLS

Nortel NCSS NCDS Call Pilot / CS 1000 Norstar / BCM NCSS NCDS Vodavi

Toshiba Comdial Avaya

Various Voice Mail Systems CTI (Dash OPS & 3Com) Cisco

Call Centers Wiring Design and Implementation



Technical Director Currently – Technical Volunteer Prior Graphic Artist – Currently create most of the digital slides and posters for the screens or display. Presenter – Perform the service presentation, currently Pro-Presenter 6 (but also have working / engineering knowledge of Pro Presenter 7) Also have detailed knowledge of MSOffice, including Power Point. Videographer – Currently have my own equipment, including professional editing software – designed and implemented video system at Waxahachie Bible Church

Sound Engineer

SOUTHWEST DATACOM CORPORATION (Interconnect Support) 2001 – Present Service Manager; DFW

Telephony Support for all technicians nationwide

Support of enterprise environments

Disaster Recovery. (Voice)

Phone system administration

OAKBLUFF VENTURES, Addison, Texas (IT Outsourcing Company) 1999 – 2001 Senior Systems Engineer

John A. Vobis Page 2

Provided Independent Contractor Services for 14 months and then hired fulltime in September of 2000.

Assigned to perform services for three companies: Prism Partners (Property Management Company), Rio West (Restaurant Management Company), and Clicks Corporate (Billiards Entertainment Company) Completed various IT tasks for client companies, such as network administration, help desk, server maintenance, security, backup, redundancy, TCP/IP, disaster recover, Exchange, Proxy, IIS, web page development, application troubleshooting, add and removing users, and installation of WAN technology, including Routers, Subnetting, ATM, PPP, HDLC, and Frame Relay.

Provided telephone system support, including Internet access, local and long distance installation and cost analysis; Broadband installation, troubleshooting, and maintenance. Major Accomplishments:

Upgraded Oakbluff Ventures Windows Small Business Server to bring up to date, implemented Footprints Help Desk Software, and built a new company website.

Installed an NBX-100 IP Telephony, 3COM Phone System at Prism Partners property management.

Upgraded all point-of-sale Systems for Rio West at 5 Ninfa’s Restaurants in Houston.

Built new Windows servers for the Clicks Corporation. ADECCO TECHNICAL, Dallas, Texas (Job Placement Company) 2000 CPE Telecom Technician III

Performed duties as a Independent Contractor for CapRock Communications, a new Local Telephone Service Provider, at customer sites.

Installed Vina Routers, Channel Banks, T-1’s, and Split T-1’s using T-Bird Test Equipment.

Verified WAN and ATM Internet Connectivity, and assisted in the installation of Frame Relay Circuits.

Trained and supervised five technical employees. Major Accomplishments:

Commended by the Director of General Dynamics Dallas Office for dedication, willingness to work extra hours, travel to sites outside the normal work location, and valuable contributions to the CapRock Project. ALL PHASE TELECOM, Dallas, Texas 1997 – 2000

PBX Technician

Installed Northern Telecom Equipment, consisting of 3,000 ports, at 16 various companies in the Dallas/Fort Worth area.

Managed user administration, maintained Meridian Mail, resolved a wide variety of telecom problems, and upgraded various Nortel Systems.

TELECOM NETWORK SYSTEMS, INC., Omaha, Nebraska 1994 – 1997 Senior PBX Technician

Installed and maintained Comdial Systems, PBX’s, and Voice Mail at client companies, including First Data Resources and Kewitt Industries.

Managed the installation of data and voice wiring.

Supervised five employees.


Microsoft Accredited Courses (7) for MCSE Certification; University of Texas at Austin; 1999 Telecommunications Diploma; Major: Telecommunications; Minor: Electronics; 4.0; 1993 – 1994 Associated Technical College, Anaheim, California; Numerous other telecommunications certificates

– References Furnished Upon Request –

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