Noah Richter

Cincinnati, OH *****

ad2662@r.postjobfree.com

+1-937-***-****

Work Experience

Lead Technician

TCG - Ohio

September 2022 to Present

• Painting and repairing apartment units after a resident moves out.

• Prep apartment units prior to turn (i.e., trash removal, pre-clean, cover flooring).

• Work orders – Including appliance repair, plumbing, electrical work, HVAC Repair.

• Maintain cleanliness of amenities, common areas, and apartment buildings.

• Valet trash services.

• Cabinet, appliance, and other cosmetic upgrades.

• EPA certified lev1 and lev2

• HVAC certified

Planet Fitness Manager

Planet Fitness - Cincinnati, OH

April 2018 to September 2022

• Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.

• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.

• Staff Management

• Schedule staff and ensure all shifts are covered.

• Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.

• Administration and processing of all weekly/bi-weekly employee payroll.

• Resolve employee issues or concerns.

• Manage disciplinary/termination activities.

• Involved in all front desk related activities including:

• Answer phones in a friendly manner and assist callers with a variety of questions.

• Check members into the system.

• New member sign-up.

• Take prospective members on tours.

• Facilitate all member requests, issues and questions.

• Ensure prompt opening/closing of gym.

• Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.

• Ensure safety of employees, members and club property.

• Determine and communicate equipment repair in a timely manner.

• Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.

• Authorize expenditures and refunds. Make daily bank deposits.

• Prepare all HR related forms and send to Corporate Payroll Team.

• Track statistics and reports (weekly, monthly, annually).

• Backup support for any employee who is absent.

Amelia floor store

Flooring - Cincinnati, OH

April 2016 to November 2018

• Installations

• Sales

• Quotes

• Working with clients on scheduling

• Ordering/restocking

• Marketing/advertising

Party City Sales Associate

Party City - Cincinnati, OH

October 2016 to September 2017

• Inventory

• Stocking

• Sales

• Communications

Education

High school diploma

Skills

• Equipment Repair

• Group Fitness

• Statistics

• Event Planning

• Payroll

• Recruiting

• Personal Training

• Customer service

• Plumbing

• Carpentry

• Leadership

• Statistics

Languages

• English - Expert

Certifications and Licenses

Certified Training Manager

Present

CPR/AED

Present

Driver's License

Present

EPA Certification

April 2022 to Present

Type 2

EPA Type II

April 2022 to Present

Assessments

Mechanical knowledge — Proficient

October 2023

Understanding and applying mechanical concepts and processes Full results: Proficient

Sales skills — Proficient

September 2022

Influencing and negotiating with customers

Full results: Proficient

Security guard skills — Proficient

August 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Management & leadership skills: Impact & influence — Proficient August 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Work style: Reliability — Proficient

August 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Basic maintenance and repair — Proficient

September 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Customer focus & orientation — Proficient

August 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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