Customer Service Front Desk

Julie Fallon

Apopka, FL ***** (***) ***-*.*** *****.*.******@*****.***

Objective

Energetic and competent Customer Service professional with over 20 years' hands-on experience in hair

cutting, coloring, perms, and creative hair styling. Exceeds sales goals by upselling salon products and

promoting the business by word of mouth and through exceeding client's expectations. Experience also

includes utilizing skills and abilities as a private caretaker ensuring all household duties are performed.

Hairstyling Techniques

Color Techniques

Strong Communication Skills

Cash Management

Excellent Phone Etiquette

Hair Treatments

Time Management Skills

Schedule/Reception Duties

Finances/Banking/Bookkeeping

Housekeeping/Organizing

Inventory Control

Team Leader

Professional Experience

■Greeted and assisted customers in a courteous, knowledgeable, professional, and friendly manner

■Managed the front desk, ordered and tracked supply usage, and provided telephone operations

■Facilitated the use of the register with cash and credit card transactions

■Responsible for general administrative tasks such as filing, copying, and ordering office supplies

■Handled inventory and restocking of materials; maintained stockroom area

■Involved in staff hiring process; scheduled employee hours

■Ensured household chores and duties were completed, made appointments, prepared meals

■Collaborated in displaying of new marketing strategies

■Built successful and long-standing relationships with clients and customers

■Performs hair style consultation in order to decide what services the client needs

■Develop new hair styling techniques using creativity and knowledge of trends

■Sanitized work area to ensure a clean and safe environment

Work History

Food representative I CDS

Hostess I Cracker Barrel

Hairstylist I Smart Style-Apopka, FL

Caretaker I Private Employer

Hairstylist I Paragon Hair & Nails-Altamonte Springs

Hairstylist I Hair Studio

Education

Cosmetology I Westside Skills Center -Jacksonville, FL

Cosmetology License (CL0141681)

01/2022 – 06/2023

07/2020 – 12/2021

04/2015 - 06/2019

09/2012 - 09/2014

05/2003 - 08/2012

06/1997 - 05/2003

Contact this candidate