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Veterinary Technician Customer Service

Miami, FL
January 29, 2024

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Steffi Aurora Valli

*** ** *** **.

Hallandale Beach, FL 33009

(786) 314 - 4214

Veterinary Technician with experience with Lead and Managing positions- seeking a position to further prepare my learning for a rewarding career in the field of Animal Care Science & Veterinary Technology. Qualified and experienced applicant bringing strong work ethic, interpersonal skills and customer service expertise.


Knowledgeable with most computer software and experience with Corner Stone, Idexx Neo and Avimark.

I was currently a Practice Manager with other roles . I assist Doctors with note keeping, relay lab and radiology results and all Health Certificates. Assited in training my staff their roles of front desk and vet tech and continue to keep staff educated. - Make sure the patients Safety and Health comes first. Educate and maintain cleanliness and sterilization

Knowledge in Payroll, book keeping, kept up to date with drug control, staff safety and meeting financial targets. .

Adequate to perform technical skills to be a Veterinary Technician.

Knowledgeable in laser therapy, digitherm camera, Acupuncute and Some herbology.

I also am a client care specialist, helping manage customer complaints and run reports of sales.


Dr. Heather Boyajian Zaretsky- DVM 954-***-****

Dr. Patrick Bufalieri- DVM 954-***-****

Dr. Karina Falcon- DVM 787-***-****

Dr. Judy Koscielniak- DVM 954-***-****


Your Pets Vets

Practice Manager

September 2023- Present

Nova Animal Hospital

Veterinary Technician / Trainer

November 2018- August 2023

Fetch My Vet

Field Veterinary Technician

April 2017- November 2018

DPC Veterinary Hospital Veterinary Assistant/Technician April 2016- April 2017

Chili’s Bar and Grill

Waitress / Shift Closer Leader

April 2014-April 2016

Cat Rescue LLC.

Foster Care/ Veterinary Technician/Volunteer

April 2016- November 2018

Broward Animal Shelter

Veterinary Technician/Volunteer

December 2009-November 2011

Party City

Team Lead/ Invitation Specialist

September 2008- April 2014


Proficient in English and Spanish


Miami Dade Wolfson Campus, Miami, FL

August 2010-July 2014

City College Hollywood, Hollywood, FL

Associate of Science in Veterinary Technology

April 2016- April 2017

Chi University, Virtual Campus

TCVM for Veterinary Technicians

March 2021- June 2021

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