FARHAD KABIR

San Jose • ad261t@r.postjobfree.com • 213-***-****

PROGRAM/ PROJECT MANAGER

Over 10 years of expertise in leading complex, cross-disciplinary programs, specializing in IT Infrastructure and Data Centre management, implementing Agile/Scrum methodologies, optimizing processes for efficiency, and fostering team to enhance digital transformation.

KEY EXPERTISE

Business Case Preparation and Cost Estimation & Budgeting

Supply Chain, Procurement, Sourcing, Negotiation and Deal Making

Program and Project Governance

Technology Commercialization, New Product Development & Go-to-market Strategy

Data Modelling and Big Data Analysis & Digital Strategy for Sustainability

Open-Source Intelligence and Digital Transformation for Law Enforcement

Software Driven Data Centre – Design, Implementation, Monitoring

EDUCATION

University of Southern California, Marshall School of Business – Los Angeles, CA May, 2023

MBA (STEM)

Honors: Dean's Scholarship; GMAT 770 (99%)

Clubs: High Tech Association, Operations and Management Club

Leadership: President, Adam Smith Society at Marshall

Shahjalal University of Science & Technology – Sylhet, Bangladesh Dec, 2010

Bachelor of Science in Computer Science & Engineering

TECHNICAL SKILLS

Project Management

JIRA, Confluence, Asana, Scrum Board, MS Visio, MS Office, Microsoft Project, Smartsheet, Advanced Excel

Programming Language

C/C++/C#, JavaScript, Java, jQuery, Python, VBScript, PHP, WCF, .NET Core, Bootstrap, XML Angular, Java, HTML, CSS, Classic ASP, HL7

Database Systems

Microsoft SQL Server, Oracle Database, PostgreSQL, MongoDB, PL/SQL Queries

Visualization Tools

Salesforce, Tableau, MATLAB, Power BI

Cloud Services

Google Cloud Platform, Amazon Web Services (AWS), Microsoft Azure

CERTIFICATIONS & TRAINING

Certified Data Centre Facilities Operation Manager (CDFOM) by EXIN, Oct 2017

Open Source Intelligence (OSINT) & Web Intelligence (WEBINT) Training by S2T, Singapore, 2018

Cyber Incident Response Training from FBI, (Facilitated by US Embassy Dhaka, Bangladesh), 2018

PMP by PMI

PgMP by PMI (expected achieve certification in March, 2024)

EXPERIENCE [

Ascend Technology Inc- San Jose, California

Program Manager – Client VERIZON March, 2023-Present

Developed and executed a comprehensive staffing plan that ensured the right skills were allocated to the project, leading to a seamless verification and upgradation process for the 10,000 IoT/5G sensing nodes

Employed decision tree analysis for the business case and RFP development; utilized the Critical Path Method to optimize processes and ensure on-time project delivery

Successfully led the end-to-end implementation of the IoT/5G sensing nodes project, resulting in a 35% increase in network capabilities and a 30% improvement in customer experience

Managed a cross-functional team of 20 engineers, fostering a collaborative and high-performing environment that resulted in on-time project delivery and exceeded quality standards

Proactively identified and resolved potential roadblocks during the project, minimizing delays and ensuring the project milestones were achieved according to schedule without downtime

Played a pivotal role in risk management by conducting regular risk assessments, implementing mitigation strategies, and adapting the project plan as necessary to address emerging challenges

Acted as the main liaison between internal teams, senior management, and external stakeholders, facilitating clear communication and ensuring alignment of strategies to successfully deploy IoT/5G enabled LNS nodes

Actively participated in strategic planning sessions, providing valuable insights into future technology trends and market developments, contributing to the overall growth strategy of the organization

Bangladesh Police (Central Law Enforcement Agency) – Dhaka, Bangladesh

Program Manager IT (Additional Superintendent of Police), PMO, Police Headquarters May,2020 – 2021

Enhanced the capacity of the Bangladesh police private cloud by 77% through implementation of Tier III Data Center project worth $20M, managing both technical and business teams of 100 people

Increased private network penetration by 83%: added 1,600 offices to the network, program managed a 3 year-long ongoing project through staffing and leading a 200-person team

Accelerated stakeholder engagement, managing finances of multiple projects, and driving innovative sourcing strategies aligned with the technology roadmap of the Organization

Optimized financial expenditure (CAPEX, unit price, contracts) by 35% of $120M through budgeting, preparing technical specifications, procuring using Quality Cost Based Selection

Skillful negotiation with OEMs (Dell EMC, HPE, Cisco, Juniper, Palo Alto Networks) and leading consulting firms (PWC, EY) for strategic digital transformation projects

Project Manager IT, PMO, Police Headquarters August,2014 – April, 2020

Improved emergency response time by 65% through implementation of a national emergency call center by leading six cross-functional teams from initiation, technical integration to closing

Completed 90% of the IT infrastructure projects before deadlines by ensuring resource allocation, scheduling, and task assignments adhering to robust project management methodologies

Replaced 10+ manual legacy systems with a centralized digital system for the reporting of the large matrixed police department to drive decision-making through data dashboard design

Tech Valley Networks Ltd – Dhaka, Bangladesh

Senior Project Manager March,2013 – July,2014

Managed multiple teams including software development, IT infrastructure, operations, training to deliver 15+ projects by improving process control, quality metrics

Negotiated and executed service level agreements and maintenance contracts, ensuring consistent and reliable post-implementation support for clients and reinforcing long-term partnerships

Conducted thorough due diligence on vendors and suppliers, ensuring reliability, quality, and timely delivery of equipment and materials, thereby mitigating project risks

Project Manager (Infrastructure) May,2011 – Feb,2013

Exceeded company project number targets by 11% through strategic sourcing efforts, leveraging market analysis and vendor evaluation to optimize costs without compromising quality

Cygnus Team – Dhaka, Bangladesh Dec, 2010 – April, 2011

Cofounder and Product Manager (Software Development)

Conducted extensive market research and competitive analysis to identify customer needs, trends, and opportunities, driving product innovation and differentiation

Developed and maintained detailed product roadmaps, prioritizing features based on customer feedback, market trends, and strategic goals, following SDLC to ensure on-time delivery

Collaborated with the marketing team to create compelling product messaging, positioning, and go-to-market strategies that contributed to 15% increase in new customer acquisition

Conducted regular customer feedback sessions and user testing, iterating product features and functionalities based on insights, leading to a 30% decrease in customer-reported issues

RECOGNITIONS [

Received 2018 International Telecommunication Union’s Award in IT and Innovation as a team for development and implementation of Online Police Clearance certificates for the citizens of Bangladesh

Awarded as an employee for Best Practices in IT Management from the Government of the People’s Republic of Bangladesh, 2018 & 2019

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