Customer Service Inventory Management
Resume:
Three Rivers, MI *****
*********@**************.***
KIRK DOUGLAS TOWNSEND
EXPERIENCE NATIONWIDE TEXTBOOK SERVICES
Owner/President
January, 1999 – Present
• Involved in every facet of the business - acquisition, inventory management, and sales
• Manage pick-up team for acquisition of inventory
• Oversee daily office operations
• Warehouse management, inventory management and integrity
• Provide customer service via text, phone and fax READER’S WORLD
Territory Manager
January, 2002 – December, 2012
• Managed 15 counties which included over 300 accounts for Reader’s World in Michigan and Indiana
• Placed book displays in schools, daycares and nursing homes
• Provided customer service to teachers and staff
• Managed consignable inventory
• Completed weekly cash-outs
EDUCATION WESTERN MICHIGAN UNIVERSITY
Bachelor of Science in Criminal Justice and Political Science in June, 1991
GLEN OAKS COMMUNITY COLLEGE, CENTREVILLE, MI
Associate of Arts, May, 1986
SKILLS & ABILITIES Time Management
Project Management
Communication Skills
Customer Service Skills
Microsoft Office Suite
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