Customer Service Representative
Resume:
Canaman Camarines Sur ***2
**********@*****.***
CATHERINE ALEGRE CORTEZ
OBJECTIVE
I’m looking forward to work in the other country to grow personally and professionally. I want to do more in my life to achieve all my goals. I want to inspire my family that nothing is impossible as long as I work hard. I want to support my family to see that there’s no temporary in life.
SKILLS &
ABILITIES
I can speak English, can operate a sewing machine, to multi task for the job given, can communication skills, easy to adopt the work environment, computer literate, a customer agent.
EXPERIENCE
CASHIER – ROBINSONS SUPERMARKET
June 26, 2018 – March 9,2019
As a frontline in the job I need to provide excellent customer service, respect the customer, great them with manners and also a daily report of the money that I receive.
PRODUCTION OPERATOR – RAVIER AGENCY
May 2019 – July 2020
Operate a manual and automatic sewing machine. I sewing a airbag that put in the car.
HUMAN RESOURCE OFFICE STAFF -ATLANTIC BAKERY
September 6, 2020 – July 2021
I orient the new hires about their job obligation, the rules and regulation of the company, I processing their debit card that they will using for payday, collecting their requirements, and also do a lot of reports.
CALL CENTER AGENT – SUTHERLAND
November 16,2021 – September 2023
I assisted customer for the renewal and refund request of their subscription and also, I handled a technical issue of their subscription. I render over time and also render work during my day off to earn more money.
CALL CENTER AGENT –Magellan
October 2023 – January 2024
A business to business transaction. We find client or business and qualify them if they can use the product also to set a demo with the Managers in Dubai.
EDUCATION
NAGA COLLEGE FOUNDATION – BS IN ENTREPRENEURSHIP
May 14, 2014 – March 22, 2018
LEADERSHIP
Linaga SK Kagawad
President of Barangay Linaga Youth Organization
Council Of Solid Sobangan
REFERENCES
ANNIELYN SABEILLINA
Cashier Supervisor – Robinson Supermarket
HEIDE ONG
HR Payroll Officer – Atlantic Bakery
MJOY MALANA
Team Leader – Sutherland
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