Douglas T. Williams Jr.

Phone: 773-***-****

Email: ad25q1@r.postjobfree.com

Certifications

• CompTIA Security+

• Cisco CCNA

• Exam AZ-104: Microsoft Azure Administrator

• PCAP™ – Certified Associate in Python Programming

• Windows Server Hybrid Administrator Associate

• Azure Solutions Architect Expert

Skills

• Computer Networking

• Microsoft 365 Administrator

• Cisco Meraki Network Administration

• Azure & Microsoft Office Administration

• Active Directory and Identity Management

• Technical Writing

• PowerShell & Batch file scripting

• Template & Script based deployment of Azure resources through ARM and Terraform respectively.

EDUCATION

Iowa State University, Ames, Iowa BS (Biology- Molecular Biology) August 2011 - May 2016 EXPERIENCE

Dynamic Motion Control, Inc. Chicago, ILL Network Engineer February 2023 - Current

• Azure Administrator for Clients

• Serve as a Consultant for clients with Microsoft products and infrastructure.

• Workstation Imaging and Deployment

• Intune Administrator

• Active Directory & Azure Intra AD Management

• Office 365 administrator

• Server & Workstation Patch Management

• Manage and troubleshoot Technical Issues through Ticket Queue

• Maintain Documentation on Infrastructural changes.

• Help develop Governance for processes and resources. Impact Networking Chicago, ILL Associate Field Network Engineer/Systems Administrator June 2021- February 2023

• Provide level 2 & 3 IT support for client IT infrastructure.

• Keep client IT documentation up to date for helpdesk technical support.

• Design and implement architectural changes based on project or technical need.

• Log labor hours and bill to clients daily.

• Function as dedicated Systems Administrator for assigned Client Accounts

• Manage, configure, and troubleshoot the following technologies: o Active Directory Domain Services & Identity Management (Windows Server, Jumpcloud, Azure AD)

o Windows Server: Windows Server 2008 – Windows Server 2019 o Windows Workstation: Windows 7 – Windows 11

o Deploy and Manage Azure Resources (vServers, vStorage, and virtual networks) o Cisco Meraki Network stack (Routers, Switches, and access points) o Dell, SonicWALL, and Cisco Routers and Switch management o Virtualization Infrastructure: Vmware, Microsoft Hypervisor o Backup Disaster and Recovery: Datto, Azure Backups, Veeam. o DNS registrar

o Anti-virus configuration and threat-detection response Self Employed, Iowa & North Carolina Desktop Technician December 2016 – June 2021

• Build & sale affordable gaming desktops

• Rigorously test pc systems at the hardware and software level

• Troubleshoot & repair faulty computer systems in person or over-the-phone

• Maintained very high customer satisfaction

Eurofins Analytics, Des Moines, Iowa Lab Technician December 2016 - April 2018

• Accurately tested & processed hundreds of samples a week

• Maintained & updated test inventory organization

• Implemented and tested SOP-changes to improve speed and accuracy of tests

• Performed a variety of different fatty-acid analysis

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