Jody MacNeil

** ***** *****

Sydney, NS

B*P*S*

ad25o7@r.postjobfree.com

902-***-****

Dedicated employee with over 18 years’ experience in the automotive industry. Versatile skill set with a background in inventory and customer service. Dedicated to helping others and finding innovative ways to accomplish goals. Excellent communication skills, proven success working independently and in a team environment.

Skills and Experience

Inventory Control / Shipping & Receiving

• Processed warranty claims according to company policy

• Verified incoming and outgoing shipments while keeping detailed records; directed others to assist when needed

• Examined outgoing shipments to make sure products met quality standards and orders were correct, ensuring customer satisfaction

• Unpacked and examined incoming shipments, ensured items were sent to appropriate departments; corresponded with shipper/company regarding damaged or missing items

• Operating forklifts and pallet jacks, moved, carried and hoisted shipments from shipping area to appropriate storage area

• Verified and compared information on orders and invoices to ensure consistency

• Properly prepared inventory for shipment; inserted items into containers using spaces, fillers and protective padding

• Prepared annual inventory reports for managers and company head office Customer Service

• Provided customer support to clients in busy automotive centres, booked appointments, answered questions regarding products and services, triaged calls and ensured customer satisfaction

• Maintained cleanliness of public areas, ensuring that the environment was welcoming and presentable to customers

• Communicated effectively with customers and staff; problem solving in specific situations when needed

• Operated point of sale system taking payments for services in cash, debit and credit; communicated with companies to provide direct billing Education

High School Diploma

Sydney, NS

Sydney Academy September 1992-June

1995

Work Experience

UAP NAPA

North Sydney, NS

Parts Specialist August 2022-September

2022

Carol Automobile LTD

Labrador City, NL

Automotive Parts Clerk February 2020-December

2021

PART SOURCE

Dartmouth, NS

Parts Counter Representative December 2019-February 2020

Carquest Auto Parts

Halifax,NS

Parts Counter Pro April 2019-December

2019

B&T Battery & Automotive

Sydney, NS

Parts Clerk / Delivery Driver January 2008-January 2018

Certifications

• Advanced Service Industry Workplace Skills

• Effective Communication & Active Listening Skills

• Fire Safety Certification, March 2026

• First Aid & CPR/AED Level C CSA, February 2026

• Forklift (Class 5), February 2026

• Fundamentals For Success In The Service Industry

• Harassment and Violence In The Workplace

• N.S. Confined Space Entrant/Attendant, February 2025

• N.S. Fall Protection, March 2026

• OH&S Training, March 2026

• Substance Abuse Prevention In The Workplace

• WHMIS 2015 (GHS), March 2026

References Available Upon Request

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