Jennifer Kirk

Warren, OH *****

ad25mr@r.postjobfree.com

+1-330-***-****

To obtain a responsible and challenging position in the medical field Authorized to work in the US for any employer

Work Experience

Medical Assistant clinical support

Planned Parenthood - Warren, OH

May 2023 to Present

Women's health

Sex education

Vitals

Blood draw

Injections

Epic

lab testing

Patient care

Customer Service Insurance Agent

Conduent -Humana - Ohio

July 2022 to April 2023

• Provided assistance to clients

• Answered phone and assisted Humana Members with changes

• Maintained up-to-date knowledge of customer accounts

• Explained products and benefits

• Confirmed payments, refunds, etc.

• Provided excellent technical support

• Assisted customers with a warm and professional attitude

• Assisted customers with question

• Performed data entry for customer information

Medical Assistant

Trumbull county Jail, Neocap, and JJC - Warren, OH July 2021 to August 2022

• Provided patient care

• Obtained patient vitals

• Performed blood draws

• Responsible for back office duties

• Ordered labs

• Transcription

• Insulin Injections

• Medication prep and pass

• Medication verification

• Assessment of emergency situation

• Emr

• Assisted doctor with in-office procedures

• Used EHR system

• Administered vaccines

• Performed patient assessments

• Responsible for front office duties

• Processed medication refill requests

Medical Assistant

GASTROENTEROLOGY CLINIC - Warren, OH

December 2017 to January 2020

• Administration duties

• Patient care

• check-in

• filing

• EMR

• scheduling

• Transcription accuracy

• answering phones

• discharging

• obtaining vitals

• Assisted with insurance verification

• Responsible for scheduling patients for appointments

• Ordered labs

• Performed patient assessments

• Processed medication refill requests

• Responsible for front office duties

Security Guard

OSS, Inc. - Warren, OH

October 2016 to November 2017

• Patrol the premises

• Check-In

• Customer service

• Surveillance cameras

• Assist people to the proper locations

Supervisor

Goodwill - Warren, OH

April 2016 to October 2016

• Open and close store

• Managed day to day production

• Managed the sorting and receiving of inventory

• Assisted with hiring and training Several employees

• Demonstrated excellent people skills in both client and employee relationships

• Collected payments and managed accounts receivable

• Maintained a high standard of store cleanliness

Sales Associate/Customer Service Temp

Rogers Jewelers - Niles, OH

February 2016 to September 2016

• Sales

• Providing excellent Customer Service, and obtaining Sales

• Accomplishments

1. Reaching The Highest Sales Goal closing 4,000 Sales General Labor, Factory worker Temp

Belmont Confections - Youngstown, OH

January 2015 to March 2015

• Worked on an assembly line make sure the right food was being packaged properly

• worked on various machines, packaging, and lifting.

• Accomplishments

• Learning several machines

• Multi-tasking

• Leadership skills

• Taking the initiative

• Quick Learner

Sales Associate, Customer Care, Management, Team Lead VXI - Youngstown, OH

December 2012 to August 2014

• Sales Customer support

• Reaching daily sales goal

• management

• Team Lead and mentorship

Medical Assistant Externship

Work Med - Youngstown, OH

June 2010 to December 2012

• Patient care

• Administration duties

• Drug testing

• Obtained patient vitals

• Triaged patients

• Responsible for scheduling patients for appointments

• Assisted with insurance verification

• Ordered labs

Education

Associate of Applied Science in Medical Assistant

Trumbull Business College - Warren, OH

June 2010

High school diploma or GED

Campbell memorial high school - Campbell, OH

Skills

• Medical Assistant, Management skills, Customer Service, Security skills, Computer Skills, Leadership Skills, and Sales Skills (7 years)

• EMR systems

• Vital Signs

• Administration

• Injections

• Epic

• Scheduling

• Phlebotomy

• Filing

• Microsoft Word

• Medical Records

• Receptionist

• Venipuncture

• Medical Office Experience

• Laboratory Experience

• Medical Scheduling

• Triage

• Insurance Verification

• Anatomy Knowledge

• Medical Terminology

• Customer service

• Clerical Experience

• Phone Etiquette

• Typing

• Windows

• Documentation review

• HIPAA

• Patient monitoring

• Phone triage

• Data collection

• ICD-10

• Customer support

• Microsoft Excel

• Data entry

• Microsoft Powerpoint

• Microsoft Office

• Microsoft Access

• Organizational skills

• Communication skills

• Sales

• Security

• Patient care

Certifications and Licenses

Certified in home Health Care

Present

Took Home Health aid Classes and received my certification Security Officer certification

Present

CPR Certification

First Aid Certification

BLS Certification

Prea certification

July 2022 to Present

Additional Information

Dean's list

GPA 3.98

Honorary Society

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