ANNASIA BOWEN

Bullman Road district, Cambridge, St. James. · 1-876-***-****/1-876-***-**** ad25gg@r.postjobfree.com

To use my natural and acquired skills to add value to your organization and the human ways at large.

EXPERIENCE

MARCH 10 – 26

CHEF, CORNWALL GARDENS

At Cornwall Gardens I was given the task of preparing seasonings, making salads, serving food, etc. Working at Cornwall Gardens helped me to manage my time and to use it properly. Also, it helped me to become more focused and organized.

AUGUST 12 – AUGUST 27

FRONT DESK AGENT (TRAINEE), GRAND PALLADIUM HOTEL AND RESORTS

Working at Grand Palladium Hotel assisted me with dominating correspondence and critical thinking abilities. I’ve learned to manage phone and in-person reservations and complaints, I've learned how to check in and check out guests, report guests' complaints and furthermore address guests' issues.

Being at Grand Palladium Hotel has taught me how to be keener and sincere.

APRIL 25 - SEPTEMBER 15

Reservations Agent, TELEPERFORMANCE

I used to work at Teleperformance as a reservation agent, where I helped guests find hotels to stay at and booked hotels for them. Working at Teleperformance helped me to improve my customer service skills so that I could assist my guests in the best way possible.

September 15 – August 21

Sales Agent, CENTERFIELD

I worked at Centerfield as a sales agent, my job at the time consists of selling cellphones and Internet to customers. Working at Centerfield helped me to be persuasive and interactive regarding customers needs and wants.

August 21 – Present

Customer Service Agent, CONDUENT

EDUCATION

SEPTEMBER 2016 - 2020

ANCHOVY HIGH SCHOOL

Subjects Grades

English II

Family and Resource Management Technical III

Principles of Accounts General III

Food, Nutrition and Health Technical II Team Jamaica Certificate

2020 - 2022

ANCHOVY HIGH SCHOOL (HOSPITALITY AND TOURISM MANAGEMENT PROGRAM)

American Hotel & Lodging Institute Certificate.

SKILLS

● Customer Service Oriented Skills – excellent interpersonal and communication skills

●Understand Concepts easily – Quick learner

●Microsoft Proficient

2

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