Data Classification: Internal

SHERLIN ABRAHAM PLAVELIL

SENIOR QUALITY ANALYST

ad25g9@r.postjobfree.com 408-***-**** Milpitas, CA www.linkedin.com/in/sherlinabraham SUMMARY

Accomplished and self-driven Senior QA Analyst with 9+ years of experience in Quality Assurance looking for opportunities on diverse platforms to learn and adapt to new technologies. Proficient in QA methodologies and STLC with a proven history of reducing errors to increase quality.

SKILLS

• Drive the quality for a product/feature, assess risks and ensure features with a high-quality bar.

• Knowledge of business analysis methodologies and Iterative Systems SDLC Agile, Scrum & Waterfall.

• Hands on experience on Device Testing through Browserstack,Verification and validation of software Applications

• Passion for quality, exceptional attention to detail and ability to succeed and learn quickly in a challenging environment.

• Be creative in testing across multiple/cross browser platforms and contribute ideas to improve quality.

• Proven hands on Functional, Integration, Regression, Smoke, UAT, Adhoc and exploratory testing leaving no error for defects.

• Acted as liaison between product management and developers for Requirement analysis,CR’s and defect clarification.

• Excellent verbal and written skills, especially presenting findings to client groups to determine performance requirements and goals,

determine test strategies based on requirements and architecture.

• Participate in weekly Bug Triage meetings presenting complex/deferred bugs.

• Expert in P & C Insurance,Workers Compensation and Guidewire Functional and Integration testing on CC 5.0, 7.0, 8.0,PC & BC.

• Working knowledge of SQA methodologies and practices.

• Verification and validation in Databases using SQL. TOOLS & TECHNOLOGIES

JIRA, Quality Center,ALM, Confluence,Enterprise Tester, BrowserStack, Rally, JSON,SOAPUI,XML,SQL,UTAF,Jenkins,POSTMAN,Swagger,Selenium,API,CI/CD LANGUAGES:Python

EXPERIENCE SUMMARY

Senior Quality Analyst-State Compensation Insurance Fund (Nov 2016-present) Results:

Line of business -Workers Compensation

• Successfully completed around 20 releases of complex Quote Management & Policy Administration systems with rapidly evolving requirements.

• Resource allocation,providing test estimates, plan and coordinate testing activities/ creating test metrics and reports.

• Review Requirements, Creating Detailed and comprehensive test plans, test cases, identify new defects and reports

• End to End Integration testing of Policy Life Cycle /Renewals/Cancellations in Time Travel Environments

• Module lead for a group of 4 members mentoring /assigning/reviewing tasks.

• Acted as environment lead managing smoke tests after deployments for multiple environment

• Maintenance of automation scripts with Selenium Webdriver & Python

• Assisting UAT with defects and Root Cause Analysis Data Classification: Internal

• Performed Device Testing of Policy Applications on Web/Android,Mac,iOS/browsers to ensure credibility.

• Plan and execute Time Travel using Jenkins and ensure batches are successful for each clock move.

• Billing Center Testing for Delinquencies/Invoices/Payments Senior Test Analyst - EY (Client: Hastings Direct Insurance ) (Feb 2015-Feb 2016) Results:

• End to end testing on ClaimCenter and PolicyCenter for Car, Bike and Van line of business.

• Single resource/POC for the offshore providing estimates/defect &test management & reporting.

• Create and execute scenarios and test case documents, defect logs and reporting.

• Identified major issues and flaws in the application leading to no fault audit findings.

• Integration Testing of Financial Transactions modules in CC using SOAP UI.

• Demo’s with BA’s and product owners for use cases delivered.

• Creation and maintenance of RTM, Test metrics and defect trackers. Product Analyst - Cognizant Technology Solutions (Client: Travelers Insurance ) (Sep 2014-Jan 2015) Results:

• Provide analysis for scope of testing on Policy workflows.

• Creates test plans, test cases on PolicyCenter for Commercial Auto, Personal Auto.

• Business rules and forms validations generated through Thunderhead.

• Creating test data, test execution and reporting in QC

• Supports defect management process by providing analysis and documentation.

• Ensures any code defects or issues are properly documented, escalated and monitored. Senior Software Engineer - Capgemini (Client: Amerisure Mutual Insurance) (Aug 2013-Aug 2014) Results:

• Requirement analysis and clarification with clients.

• Test scripts development, maintenance and Functional testing on ClaimCenter for Personal Auto, Commercial Auto, Personal Property, General Liability, Workers Compensation and Commercial Property.

• Participated in test case review meetings and requirements walkthroughs.

• Defect reporting & tracking using QC.

• Creation and maintenance of RTM.

• Run SQL queries to validate databases as part of Integration testing. Software Engineer - Capgemini (Client: Zurich UK Insurance) (May2012 -July 2013) Results:

• Assist with developing a transparent, traceable and detailed test plan/approach.

• Involved in creation of Test Plans,, developing and maintaining test scripts, analyzing the results.

• Functional testing of ClaimCenter for Commercial Auto, Personal Auto, General Liability, Home owners

• Performed Regression/Integration/Batch Process testing

• Analyzing Test Results, Bug Tracking, Comparison analysis, field level validations & Reporting. ACADEMICS

B.Tech in Information Technology from Anna University.

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