Customer Service Owner Operator

**** ******** ***** *********, *******

470-***-**** *.*****************@*****.***

TERRANCE MAYES

OBJECTIVE

I am seeking full-time employment that utilizes my skills, work ethic, and allows me to progress towards a career that will make me more marketable.

WORK OF EXPERIENCE

A Mayes Transport McDonough, GA Oct 2018 – Current

Owner operator

Simultaneously dispatch 20-30 OTR trucks operating in all 50 states

Secured loads with outside carriers.

Negotiate rates to ensure fair market value in exchange for services.

Operated various heavy-duty equipment using chains and binders.

Highway Emergency Local Patrol Locust Grove, GA August 2015- April 2018

Lead Dispatcher:

My job duties include assisting drivers in a timely manner, and answering multiple phone lines.

Contacting members in a timely manner with updated eta's, and status changes

Cross-trained and provided back-up for other customer service representatives when needed.

Worked under strict deadlines and responded to service requests and emergency call-outs.

Bad Cock furniture Conyers, GA May 2013- Jan 2015

Warehouse Manager:

Daily pulling of customer orders

provide general support in the areas of shipping and receiving

Responsible for the assembly of customers purchased orders

Appliance Assembler

EDUCATION

Road Master Drivers school Atlanta, GA

March 2018- Commercial Driver’s License

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