SHUAYB ISMAIL

***** ******** ********, ** *** *Z*

825-***-****

EMAIL: ad25cj@r.postjobfree.com

Dear Hiring Manager,

I am writing to express my interest in applying for the Security Guard position with your company and I have attached my resume in order to be considered. Relevant to this position I have completed security training and obtained a valid Security Guard license. I have four years of professional security experience, a solid understanding of all security practices and protocol, and a valid driver’s license and First Aid Certificate.

Throughout my experience as a Security Guard, I have demonstrated my professionalism, tactfulness, and commitment to ensuring public safety and security. I have strong communication and interpersonal skills and can easily develop good rapport with the public in order to provide courteous service. Most recently I have been working as a Security Guard with Rogers Place Security monitoring building entrances and front desks, providing access control, interacting with patrons and providing excellent customer service. My responsibilities have also included conducting foot patrol throughout the building, making detailed notes and reports, and identifying and reporting conflicts and incidents.

I know that if given the opportunity to showcase my skills in your Security position, I could prove to be an asset to your team. If you would like to set up a time to further discuss my skills, please feel free to contact me. Sincerely,

Shuayb Ismail

SHUAYB ISMAIL

13912 96 Street Edmonton, AB T5E 5Z2

825-***-****

Email: ad25cj@r.postjobfree.com

PROFESSIONAL SUMMARY

Skilled security guard offering over two years of experience in security.

Highly experienced in safety risk analysis, de-escalating conflicts and controlling behaviors.

Background includes monitoring entrances, facility grounds and closed-circuit feeds. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Committed to Safety Performance and comply to company’s standards, policies, and procedures

Have strong organizational, problem solving, multi-taking and time management skills

Able to work independently and excellent team player with strong work ethic and professionalism

SKILLS: Report writing. Surveillance skills. Crime prevention. Security guard license. Theft prevention training. Physical stamina. Problem-solving. Strong communication WORK HISTORY

April 2021 – Current

Rogers Place – Edmonton, AB

Security Guard

Respond quickly to emergency situations, typically within two minutes of the alarm sounding to assess and deflect issues.

Complete full building and grounds patrols every hour to spot and investigate concerns.

Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, reducing safety threats by 85%.

Reduced incidences of theft by implementing effective access control measures.

Enhanced overall security by conducting thorough patrols and monitoring premises. September 2019 – March 2021

Allied Universal – Edmonton, AB

Security Guard

Monitored an office building with 100+ people by performing on-foot patrols and using CCTV.

Screened employees via a metal detection system and authorized guest entrances.

Reported suspicious activities on a daily basis and maintained zero breaches (previously two breach attempts per month).

Cut the number of suspicious incidents by 50% by a regular and thorough investigation of the chosen sectors of the building.

Performed checks of emergency call boxes and regular safety inspections.

Used customer service skills in action when interacting with visitors and tenants July 2016 – August 2019

Equation Staffing Solutions – Edmonton, AB

Warehouse Associate

Recorded all incoming stock using inventory management software

Ensured that all products were safe within their storage space

Loaded goods onto shipping trucks for safe delivery

Accepted incoming orders from clients that included the client's name and address July 2015 – August 2016

Village Restaurant – Edmonton, AB

Restaurant Server

Restocked food items, including condiments and toppings, when inventory ran low.

Successfully communicated with all 12 team members to navigate job duties and complete daily tasks.

Suggested add-on items like desserts and side dishes.

Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.

Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.

Hobbies and Interests

Community service: Actively volunteer at a local community.

Mountain biking: Plan and execute team-based mountain biking excursions with local biking club.

International travel: Make and plan annual trips to different countries to experience new cultures.

EDUCATION

ESL, NorQuest College, Edmonton, AB

REFERENCES Available Upon Requested

Contact this candidate