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Records management, customer service

Location:
Nairobi, Nairobi County, Kenya
Salary:
40000
Posted:
January 27, 2024

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Resume:

CURRICULUM VITAE

BIO DATA

NAME : SUSAN WANGARI THETU

ID NO. : 23571730

DATE OF BIRTH : 14

TH

SEPT 1982

GENDER : FEMALE

NATIONALITY : KENYAN

ADDRESS : **** ******

CONTACTS : +254-***-***-***

CAREER ASPIRATION

To work as an effective team member by maintaining and observing with sincerity the work at all times.

To be well rounded and elongated professional with skills to match the increasingly competitive global business environment.

PERSONAL ATTRIBUTE

Technical integrity and minimum or no supervision

To utilize my acquired knowledge to achieve inner satisfaction EDUCATION BACKGROUND

YEAR SCHOOL QUALIFICATION

1999 – 2002 MWENJE SEC SCHOOL KCSE GRADE C- (minus) 1990 – 1998 MLIMANI PRI SCHOOL KCPE MARKS 388

PROFFESSIONAL QUALIFICATIONS

YEAR COLLEGE ATTENDED COURSE

2005 – 2007 NYERI TECHNICAL TRAINIING INSTITUTE SECRETARIAL

Principles of accounts

Typing 1

Office practice 11

Secretarial duties 11

Office management 111

Business English 111

Commerce 11

2004 – 2005 MWANGAZA COLLEGE

Certificate in French

Certificate in Computer Skills

Introduction to computer

MS word

MS windows

MS Excel

MS Publisher

PowerPoint

PageMaker

Access

WORK EXPERIENCE

Jan-July 2023 TRINITY ENERGY KAMBITI-MURANGA

RESPONSIBILITY AND DUTIES

• Customer service attendant

• Servicing the customer to satisfaction

• Checking under bonnet, oil gauge, coolant and battery water 2011 – 2021 JUNGLE NUTS EPZ LTD

1. RECORD KEEPING

RESPONSIBILLITIES

• Making sure that all production records are up to date 2. QUALITY CONTROL SUPERVISOR

RESPONSIBILLITIES

Making sure all products received from the fields are of good quality.

Making sure all products are in good condition as received

Making sure there are no defects on the products

Keeping proper records on received, processed and rejected 3. DRIED FRUITS AND AVOCADO DEPARTMENTS

SUPERVISOR

RESPONSIBILLITIES

Making sure products to be processed are of good quality

Keeping records first in first out products (FIFO)

Making all staffs are conversant with the type of products being handled

Planning and strategizing production shifts

Keeping and monitoring attendance records

Updating the production reports to the manager/HOD 4. CHOPPING SUPERVISOR

RESPONSIBILLITIES

Making sure all production rules are adhered to

Making sure that all staffs are checked by hygiene personnel

Making sure cleanliness is observed all the time

Observing staffs discipline all the time

Keeping and monitoring attendance records

Updating the production reports to the manager/HOD 2008 -2010 KASSMART SUPERMARKET LTD

SHOP ATTENDANT

• Ensuring all shelves are well stocked

• Ensuring goods are well displayed

• Ensuring that commodities have correct prices

CASHIERING

• Serving customers to their satisfactory

• Making sure no goods for the customer has been left unpacked

• Making sure nothing has been left unsold

• Handling liquid cash to the chief cashier

• Training new cashiers

DATA ENTRY CLERK

• Inserting all goods received in the system,

• Making sure both parties have signed the invoices

• Issuing of delivery note

• Making sure given prices are correct

• Pricing all new items

• Making sure goods are not sold on deficit

• Making sure there no conflicts

• Handling all invoices received to the accounts

2003 – 2004 ROGENA COMPLEX NAKURU

• Sales person

HOBBIES

• Making new friends

• Travelling

• Socializing

REFEREES

MBABU NJAGI

HOD production Jungle Nuts EPZ LTD

Tel. 072*-***-***

JOSEPH MURIGI

HOD Admin/Human Resource Manager

Jungle Nuts EPZ LTD

Tel. 072*-***-***

DICKSON MUROMA

Manager: Trinity Energy Station

Tel. 070*******



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