Patient care coordinator, Insurance verification, Customer service
Resume:
ANASTASIYA NIKIFOROVA
SKILLS
• Quick Learner
• Patient Advocate
• Detail Oriented
• Empathy and Compassion
• Appointment Scheduling
• Data Entry
• Clerical Support
• Computer Proficiency
• Administrative Support
• Customer Service
• Recordkeeping
• ICD & CPT knowledgeable
• MOA
• Medisoft
• Centricity
• ECW
• Allscripts
LANGUAGES
English
Native or Bilingual
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Over 12 years of experience in the healthcare industry. Accomplished professional who has successfully managed front and back offices, patient records, and medical insurance verification and eligibility. WORK HISTORY
April 2023 - December 2023
Patient Care Administrator Azure Eye Center, Fort Worth, TX May 2017 - December 2019
Patient Care Administrator Wise Health Clinic, Haslet, TX January 2015 - April 2017
Medical Imaging Specialist Preferred Imaging, Haslet, TX February 2011 - December 2014
Medical Office Assistant Bent Tree Family Physicians, Haslet, TX Assisted physicians in providing high-quality care, completing insurance forms, verifying insurance, and handling referrals promptly.
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Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
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Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns.
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Timely payments by submitting clean claims to various insurance companies within established deadlines.
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Collaborated closely with clinical staff members on referrals, scheduling, and authorization needs.
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• Reviewed patient diagnosis codes for accuracy
Scanned and uploaded medical records into electronic medical records system.
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• Minimized errors by reviewing CPT and ICD codes
Assisted patients in understanding their coverage benefits and addressing any concerns or questions.
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Collaborated with medical staff to obtain necessary documentation for timely submission of accurate claims.
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Expedited claims processing by accurately updating ICD-10 codes in accordance with changes in diagnosis
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Coordinated patient scheduling, check-in, check-out and payments for billing.
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EDUCATION
High School Diploma
Sam Houston High School, Arlington, TX
High School Diploma
School of Kherson, City Of Ukraine
CONTACT
Haslet, TX 76052
***********@*****.***
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