Sales Associate Information Technology

Marvell Strange

Universal City, TX ***** 210-***-**** *******.*******@*****.***

https://www.linkedin.com/in/marvell-strange-9ba6402a2/

Education

Bachelor of Science in Information Technology July 1st, 2023

Southern New Hampshire University (SNHU), Manchester, New Hampshire

Certifications

CompTIA Security+ September 1st, 2023-September 1st, 2026

Employment

Sales Associate September 2020-Present

Walmart Inc., San Antonio, TX

Conduct research concerning products, manuals, and reports to provide accurate insights to resolve customer requests.

Train new team members and provide knowledge concerning standard operating processes and procedures.

Collaborate with fellow associates and supervisors to solve complex patron inquiries.

Sales Associate October 22nd, 2017- August 14th, 2020

Bed Bath and Beyond, San Antonio, TX

Contributed to quarterly sales projections by performing various multifaceted roles, such as informing customers of available products, processing customers' purchases, and maintaining a clean and organized store.

Routinely answered client questions and concerns and provided detailed solutions and timetables for requests.

Sales Associate September 2nd, 2017-October 10th, 2017

Kirkland Home, San Antonio, TX

Analyzed client inquiries to discover the root problem and provided the appropriate solution to their requests.

Communicated with clientele via in-person interactions and electronic/telecommunication mediums such as email and telephone.

Sales Associate May 5th, 2017-August 2nd, 2017

Toys R US, San Antonio, TX

Provided insights for enhancing sales, which included developing marketing initiatives and restructuring the store layout.

Informed customers about the latest products and discounts/promotions available.

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