NH

NICOLE HICKS

ad2546@r.postjobfree.com +1-908-***-**** Newark, NJ 07106

Detailed-oriented and highly organized professional with 4+ plus years in Payroll Management seeking a Payroll Coordinator position. I am proficient in various payroll software, and benefit administration. I aim to utilize strong analytical skills, and commitment to accuracy to ensure smooth payroll operation. Customer service (10+ years)

MS Word & Excel ( V-Lookup, Pivot Tables, etc)

Human Resources

Payroll Data

Wage Garnishments

E-Verify

Timekeeping

Payroll Reports

Onboarding

Manuel Checks

PACE Companies Brooklyn, NY

Payroll Coordinator

04/2023 - Current

Successfully process a weekly payroll for approximately 350 exempt and non exempt employees.

Download employee's timecards from various timekeeping programs. All hours are either manually entered or upload into PAYCOM. Complete onboarding by reviewing all required documents from new hires were done accurately and I follow up by processing E-Verify to confirm employment eligibility.

Maintain employee records, by ensuring all employees contact information, job titles, salaries, and tax withholdings information is all up to date. Investigate and resolve any payroll issues that may include incorrect pay, missing hours, or issues with tax deductions.

Generate reports detailing payroll expenses including wages, benefits, taxes, overtime, PTO, and company total amount. The reports are emailed out to each company every week after the completion of payroll. Handle miscellaneous task like garnishments, process 401K Remittance contributions for union employees, and complete unemployment paperwork for terminated employee's.

Promed Staffing Resources Manhattan,

NY

HR/Payroll Specialist

05/2022 - 04/2023

First point of contact for the HR/Payroll team.

Onboarded up to 30 new hires per week.

I sent out onboarding links via Jobdiva, which included instructions on how to upload documents, and login information.

Enter all new hires job title, work location, pay rate, bill rate, and various shifts into our time keeping system called MicroStaffer and iSolved Basic Pay.

Handle all pay discrepancies related to missing timecards, missed hours, and unprocessed retro pay.

Process claims for workers compensation,short-term disability, PFL, and FMLA.

Summary

Skills

Experience

Enrolled eligible employees into the Health, Vision and Dental plans. Sent out weekly employment verifications letters.

Promed Staffing Resources Manhattan,

NY

Compliance Manager

07/2022 - 09/2022

Ensured the recruiters were following the policies and procedures when bringing on a new candidates.

Conducted employee profile searches to make sure new and current temps physicals, immunizations and medical licenses were up to date. Set up new and current employees with medical appointments that were required for the position.

Renewed CNA Licenses.

Ran background checks and references checks on new hires. Promed Staffing Resources Manhattan,

NY

Payroll Administrator

05/2019 - 07/2022

Responsible for 20 accounts, which included between 5 to 30 employees per facility

I would receive employee timecards from many different sources. Reached out to employees via email, text or phone call to confirm hours worked were accurate.

Took phone calls pertaining to wrong pay, missing hours, and general payroll inquiry questions.

Created invoices for each facility when hours were entered into MicroStaffer and then forward to accounts payable for their use. Asembia Florham Park, NJ

Pharmacy Technician, SME

02/2017 - 05/2019

Ran benefit verifications to determine if patients had medication coverage. Placed outbound calls to insurance companies to obtain processing information, overrides,and to determine if patient insurance was Medicare, Medicaid, Commercial or Government.

Worked on the Escalations Team to resolve shipping errors, delayed orders and incorrect orders received.

Worked in Quality Assurance by ensuring the patient prescriptions were accurate to send out to the manufacture for delivery. Verified patient demographics,and created batches of orders to be sent to the appropriate pharmacy for distribution.

Traveled and conducted training classes at the company's new out of state pharmacy branches.

Gave lessons on how to determine if a patient coverage was government,Medicaid or commercial. I taught new employees how to navigate the system, run benefit verifications, and how to understand certain medical insurances coding.

Hillside High School Hillside, NJ

HIGH SCHOOL DIPLOMA

06/2003

Essex County College Newark, NJ

CERTIFICATION in PHARMACY

Education and Training

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