Customer Service Forklift Operator
Resume:
SHANAE BENNETT
********@*****.***
**** ****** ** ********* ** 21206
Objective:To obtain a secure position within a company or organization where my education, experience and acquired skills can be utilized.
Experience:
Family Dollar
2012-2013 Crew Member
Worked on cash register
Assisted customers with any product needed
Stock product on shelves
Proctor & Gamble (Staff Management)
2009-2012 Line Worker
Tank Operator
Service Technician
Forklift Operator(Hand)
Press Operator
Cap placer
Ramada Inn
2007 Front Desk Clerk/ Cashier
Greet and assist customers
Completed monetary transactions
Alphabetical and numerical filing
Maintained a sanitary work environment
Provided excellent customer service
Worked switch board telephone system
Hirsch Financial Services
2006 Claim Entry Representative (temporary assignment) Processed and adjudicated medical claims.
Assisted new and existing patients with inquiries. Researched denied claims.
Monitored and maintained proper activity within customer accounts. Bally Total Fitness
2005-2005 Tele-Sales Representative
Provided superior customer service to external and internal customers. Tremendously Increased sale productivity.
Resolved billing and collection inquiries and adjustments. Effectively researched and resolved account discrepancies in a timely and professional manner with accuracy.
Ensured optimum customer satisfaction and retention of products to new and existing customers.
Advanced Information Marketing
2004-2005 Customer Service Representative
Inbound and Outbound calls to local and international organizations. Recorded data from relocating companies.
Displayed effective communication with internal employees and clients. Demonstrated above average dedication to achieve call center goals and timelines. Education:
Western High 2000-2004
Essex Community College, Essex, Maryland
Major: General Studies
REFERENCES AVAILABLE UPON REQUEST
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