VINCE HOWARD

**** ********** ******* **

Marietta, GA 30008

404-***-****

ad252q@r.postjobfree.com

EDUCATION —

**** - **** *** ***** ***** University San Diego, CA

Certificate of Completion: Fashion Design and Merchandising

Aug 2022- Current The Boiler-Manager

Atlanta, GA

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

oOrganize and supervise shifts.

Appraise staff performance and provide feedback to improve productivity

Ensure compliance with sanitation and safety regulations.

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Sept 2015-June 2018 Title Max – Manager

Atlanta, GA

Lead and motivate a team of employees to ensure the highest level of customer service, sales performance, and operational excellence

Develop and implement strategies for increasing store profitability while controlling expenses

Monitor daily operations to ensure compliance with company policies and procedures of all transactions and activities

Train and develop staff on product knowledge, customer service, and operational processes

Manage inventory levels and order supplies as needed

Handle customer inquiries and complaints in a professional manner

Analyze financial data to identify trends and opportunities for improvement.

Participate in local marketing initiatives to increase brand awareness

Oversee the hiring process for new employees, including interviewing and onboarding

Actively participate in community events and outreach programs

Jan 2012 – July 2018 LPC Contracting

Marietta, GA

Construction Laborer

Coordinated and oversaw activities of laborers/workers in construction, installation, and repair of structures/fixtures

Assisted in cost control and budgeting for related supplies and materials

Examined blueprints to determine dimensions of structure(s)

Determined sequence of activities concerning assembly of structure(s)

Installed drywall, cabinetry, flooring, and hardwood floors, framing, etc.

Electrical wiring, appliance installation and plumbing

Jan 2006-Mar 2008 Pawn Mart- Manager

Atlanta, GA

Strong communication and multitasking skills

Maintain inventory control

Maintain shop and warehouse

Team building

Maintain an awareness of product knowledge.

Direct and manage employees

Knowledge of customer service management

Organizational skills

Planning and prioritizing skills

Ability to manage store operations

Leadership skills

KEY SKILLS —

Areas of Expertise

•10+ years of dedicated experience in industrial settings

•Ability to operate forklift & pallet jack

•Detail-oriented

•Understanding of quality control methods

•In depth knowledge of maintaining inventory records

Contact this candidate