Store Manager Customer Service

JOHN WARNKE

228-***-****

ad2525@r.postjobfree.com

SUMMARY

EXPERIENCE

EDUCATION

SKILLS

Hard-working, dedicated retail professional with over 40 years of managerial experience and excellent interpersonal skills. I strive to meet and exceed standards of excellence in every position I hold.

SAVE-A-LOT FOOD STORES - GULFPORT, MS

Retail Operations Store Trainer

Accepted the ROST Trainer position and did considerable travel within the Midwest and Chicago divisions, mentoring existing management and completing Office Sets in addition to regular training. Transferred to the Dallas/Ft. Worth training site due to Hurricane Katrina, where I worked and traveled within the Texas division. Traveled extensively for training purposes, including: the Kansas City division for ROST Training; Atlanta for Meat Cutting Training; and to the Florida, St. Louis, and Philadelphia divisions for KRONOS Training. I have over forty years of experience in various management positions. I excel in customer service and maintain a high standard for the customer experience I provide in any given position.

Highly computer literate and experienced with Microsoft and Apple systems.

LOYOLA UNIVERSITY

Pre-Law (three years)

SAVE-A-LOT FOOD STORES - GAINESVILLE, FL

Store Manager

Participated in the entire store set-up process (including the interviewing, hiring, and training of the entire hourly staff) after accepting from completion of construction the Slidell, LA store, which had been closed for nearly two years due to Hurricane Katrina.

Served as a Store Manager and Training Store Manager with multiple branches in 5+ states in my 16 years in management with the company. Maintained at and above Save-A-Lot standards and operational excellence. Achieved excellent P&L results, including a total store shrink of under 1%.

12/2007 - 11/2023

12/2004 - 12/2007

1975 - 1978