Robert Morris

Horseshoe Bay, TX *****

972-***-**** ad251w@r.postjobfree.com www.linkedin.com/in/robert-morris-1935bb3

IT OPERATIONS PROFESSIONAL

Accomplished and effective IT professional with extensive experience in Information Technology and management/leadership roles. Demonstrated achievements in authentication, email services, access management, security, and network engineering. Proven ability to manage several different technology teams (Identity and access management, VMWare, Windows Platforms, Email, Active Directory, Enterprise LDAP, Azure, Azure AD, and Privileged Access Management/CyberArk) across multiple geographic locations.

AREAS OF EXPERTISE

Project Management Financial Budget and Planning Agile PM/PO IT Management Vendor Managementb

Problem Solving Troubleshooting Communications Analytics Cloud Transformation Systems Migration

TECHNICAL SKILLS

Microsoft: Azure Active Directory Active Directory Outlook Excel SharePoint Access PowerPoint Word PowerShell

Exchange 2010 and 2016 Exchange Online Office 365

Quest: Quest One Identity Manager Quest Unified Quest Enterprise Reporter Quest Intrust

Quest Change Auditor for AD Quest Change Auditor for Exchange Quest Migration Manager

Service Tools: Cisco IronPort Service Now Remedy

Cloud Tools: Azure Azure Active Directory Azure DevOps

Security Tools: CyberArk BloodHound

EXPERIENCE

PepsiCo Inc, Plano, TX 02/2009 – 05/2023

IAM/CTO Director, 12/2016 – 05/2023

Engineered, delivered, and supported Enterprise LDAP, Active Directory Server, Azure Active Directory, and Privileged Account Management services. All services are globally consumed and designed to address business goals and operational availability requirements. Directed a staff of 30-35 individuals across multiple enterprise teams and geographical locations.

Managed annual spending plans and budgets (>$1MM annually) for multiple services.

Supported 700K+ accounts and 300k+ identities as the product and service owner for the Global PepsiCo LDAP (Active Directory, Oracle ODSEE & OUD, privileged access management (CyberArk), and Azure Active Directory) solutions.

Spearheaded a multi-year cloud transformation journey (2020 – 2023) operationalizing the required technology foundations in a hybrid multi-cloud environment.

Implemented a multi-year migration from Oracle ODSEE to OUD to provide PepsiCo with a more secure and supportable enterprise LDAP solution.

Drove the transformation of the PepsiCo PAM solution to increase the adoption of a privileged account management solution. The service supports 113K+ current accounts with a growth rate of approximately 2K accounts annually.

Provided executive service ownership for global identity management services and personnel.

Managed vendor relationships with multiple vendors and service providers (PWC, HCL, Cognizant, Microsoft, Oracle, Quest, etc.)

Managed assessments, planning, and scoping for sector workloads working with architecture and application teams.

Developed innovative approaches, risk mitigation strategies, quality control, and continuous improvement.

Provided L3+ support to restore operations during P1 events and triage data quality issues.

Managed multiple SOX controls (CO and PO accountability) and audit reviews.

Robert Morris ad251w@r.postjobfree.com Page 2

Created best practice detailed migration plans utilizing work breakdown structure to establish the critical path, agreed-upon milestones/deliverables, and resource plans according to system requirements.

Developed and sustained required integrations ensuring operational readiness (security, health, and performance).

Designed and built LDAP directory and associated data synchronization services.

Managed Azure Active Directory, Active Directory Server, ADFS, Azure Domain Services, and multiple global infrastructure services (Exchange, Windows server, and VMWare).

Designed and implemented custom Azure AD group license processes.

Designed and managed backup strategies, data recovery, and cyber resiliency solutions.

Administered vendor outsourcing initiatives.

Active Directory Lead Engineer Infra/Ops Manager 02/2009 – 12/2016

Designed, engineered, and supported enterprise MS Active Directory solution for a Fortune 50 company, Including 250K+ users, 100K+ groups, 120K+ clients, and 2K+ GPOs. Oversaw day-to-day operations of three employees and four contractors.

Served as the Active Directory / LDAP lead for enterprise tier IV support team.

Reviewed and approved all Active Directory change requests.

Reviewed, managed, and approved user memberships of privileged groups (> 50 groups).

Managed engineers for the migration of 5000 user accounts for highly visible company acquisition.

Directed a multi-year global project to migrate/merge 100 AD domains and 65K users into a single domain.

Designed and created custom management and SOX reports as needed.

Developed a high custom process for managing Azure AD licenses for on-premises AD users.

Designed custom Azure Active Directory Sync process.

Designed, created, and implemented both user and computer automatic account cleanup process as defined by the IT Security team.

Facilitated as the process owner three separate SOX reviews.

ADDITIONAL RELEVANT EXPERIENCE

New Data Strategies, Addison, TX

Consulting Active Directory Engineer (Contract Engineer to PepsiCo, Plano TX)

XO Communications, Plano, TX

Sr. NT Systems Engineer

Ameriserve, Addison, TX

Senior Field Support Specialist

Laser Courier, McLean, VA

Administrative Services / MIS Manager

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