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Customer Service Support

Location:
Riyadh, Saudi Arabia
Posted:
January 28, 2024

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Resume:

**** **** *** ****** ** Ar

Rawdah, Riyadh, KSA

+966*********

ad251s@r.postjobfree.com

Arjumand

Sultana

Learning Experience Leader

I'm Arjumand Sultana,

multi talented training

Specialist with 7 years

experience in multinational

companies. I'm specialist in

handling and managing

day to day team operation,

HR and trainings, with

considerable experience in

customer service.

Work Experience

Skills

People Management

Strong communication

Organizational skills.

Active listener·

Problem-solving

2021-Present

TaskUs

Learning Experience Leader

Analyzing the training requirements

Designing the training material

Delivering the training

Evaluation and monitoring

Coaching

Recruitment & Selection

HR Reporting

Training & Development

Adaptability

Data Analytics

2020-2021

Amazon Development Center

VCS Associate

Handling Chats & Emails from customers

2014-2015

Continental Hospitals

HR Executive

Recruitments & Selection

Training & Development

Onboarding

Employee Engagement.

Policy designing.

IT Skills

Graphic Designing

MS Excel

MS Word

Power Point

Google Docs

Google Sheets

Google Slides

2009-2011

Osmania University

Bachelors in Electrical & Electronics Engineering

Masters in Business Admin (HR Majors)

2002-2006

JNT University

2010-2011

Deloitte Touche

Associat Analyst

Handling emails

Inbound calls from US customers

2006-2012

HSBC

Customer Service Executive

Processing Investment Applications

Process Training

Conducting Audits

Sharing Feedbacks

Making outbound calls

Education



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