Customer Service Warehouse Associate
Resume:
Kiran ranabhat
ad250r@r.postjobfree.com
Summary
Hard-working professional with 6+ years of experience and a proven knowledge of customer service, order processing, and vendor sourcing. To establish a long-term career in a company where I may utilize my Debug Technician and Diagnostic Technician professional skills and knowledge. Aiming to leverage my skills to successfully fulfill the role at your company. Education
Computer engineering
P. B. College of engineering, Chennai, India 09/2011 Skills
• Electronic Testing
• Troubleshooting
• Schematics/diagram
• Microsoft Office
• Customer service
• Sales
• Stocking
• Engine performance diagnosis
• Computer diagnosis
• 5S safety knowledge
• Data Analysis
Experience
Warehouse Associate
JJ Thapa enterprises. Dallas, Texas 12/2022 – Till Date
• Responsible for receiving, storing and distributing goods.
• Loaded and unloaded trailers, order picked coordinated material transfer, and replenish slots that were low in materials.
• Reviewed and unpacked orders and when instructed I verified quantities and items being shipped.
• Creating and maintaining a safe environment by maintaining work area and upholding safety regulations.
• Maintaining inventory of materials and supplies on hand in shop and yard; managed inventory counts and prepared purchase order to replenish used materials and supplies.
• Facilitating inventory management and inform management of low inventory; record inventory counts in company computer systems.
• Operating heavy machinery such as forklifts to move materials and items from receiving and storage areas to the production floor.
• Followed 5s safety procedure.
Debug Technician & Data Analyst
Flex Electronics manufacturing company. Austin, Texas 03/2021 – 09/2022
• Systematically eliminated errors when the operating system failed to boot properly.
• Read schematic diagrams to analyze circuit failures.
• Analyzed tested and repaired electronic system malfunctions on computer servers.
• Performed system analysis, testing, and debugging to defect root cause.
• Solved problems and worked under pressure.
• Troubleshoot and repaired circuit boards.
• Research and Data Analysis
• Researched motor performance by collecting and analyzing data using calibrated tools.
• Worked in an assembly line to collect sample data from the circuit boards.
• Rotated through all the tasks required in production assembly. Sales Associate
Texas ARRM Investment Inc, Dallas, Texas 06/2014 - 04/2020
• Successfully assisted 100 customers per day in-person and via telephone with purchase decisions, transactions, returns, and inquiries
• Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases.
• Regularly exceeded daily sales goals with cross-selling and up- selling techniques Greeted 80- 90 customers in-store per day, responding to inquiries, helping with purchase decisions, and providing exceptional customer service
• Built rapport with customers by offering friendly, knowledgeable, and supportive customer
service.
• Increased add-on sales by becoming a master of the store’s inventory, suggesting different items that fit customer needs quickly and efficiently Evaluate sales personnel on a monthly basis and discuss target goals.
Languages
English Hindi
Tamil Nepali
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