Customer Service Front Desk
Resume:
RHELDI PURDY
*** ***** ***** ***** 502-***-****
Versailles, Kentucky 40383 ***************@*****.***
PROFESSIONAL EXPERIENCE
Administrative
● Responsible for records management.
● Paid bills for home and business; corresponded with companies to confirm accounts were up to date and in
good standing.
● Maintained records of painting inventory.
● Performed price comparison research for paint supplies to ensure top quality.
● Received calls from customers requesting paintings; communicated painting description to artist.
● Created customer invoices; remitted receipts for purchases.
● Compiled receipts for tax purposes.
● Created an annual budget by categorizing and itemizing receipts.
● Completed data entry for university research publications.
Customer Service
● Greet customers in a friendly manner; utilized effective problem solving to provide quality customer service.
● Assisted customers with company’s credit application and loyalty program.
● Efficiently completed transactions; adhered to company’s cash handling procedures.
● Effectively processed merchandise returns.
Food Service
● Presented menus to customers; answered questions about menu items.
● Took orders from patrons for food or beverages; served ordered items and ensured food quality met
customers’ expectations.
● Prepared itemized checks; collected payments from customers.
● Removed dishes and glasses from tables; cleaned tables after patrons finished dining.
● Responsible for setting up and breaking down buffets.
● Prepared smoothies, fresh fruit, and vegetable juices for customers.
● Fulfilled cleaning duties, such as, sweeping and mopping restaurant floors, washing dishes and silverware,
and ensuring dining areas were neat and orderly.
Horticulture
● Responsible for watering and fertilizing greenhouse plants.
● Removed weeds from soil using gardening tools.
● Harvested plants; transplanted plants while saving seeds for later use.
● Consolidated flats of plants to maximize available space.
● Maintained clean work areas to increase safety and customer appeal.
EMPLOYMENT
Customer Service Representative (Seasonal) Kohl’s 2018 – 2018
Personal Assistant Enrique Gonzalez Art 2014 – 2017
Analyst MetLife Insurance 2012 – 2012
Banquet Server Capital Plaza Hotel 2012 – 2012
Greenhouse Worker Shooting Star Nursery 2011 – 2011
Student Research Assistant Kentucky State University 2009 – 2010
Server Ginza Japanese Restaurant 2009 – 2009
Server La Fiesta Grande 2008 – 2008
Greenhouse Worker Shooting Star Nursery 2008 – 2008
Banquet Server Capital Plaza Hotel 2008 – 2008
Server/Kitchen Prep Lambs Bread Café 2008 – 2008
EDUCATION
Agriculture and Natural Resources Major Berea, KY
Berea College Completed 12 Credit Hours
Biology Major Frankfort, KY
Kentucky State University Completed 34 Credit Hours
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