Herminia Garcia

**** ***** ***** ***

Houston, TX 77085

Phone: 713-***-****

Education

SDR Educational Consultants 2019

Houston, TX

Vocational Training for Bookkeeping Technician

Interactive College of Technology 2006-2008

Houston, TX

Diplomas: Accounting and Automated Office Systems; Master Advanced English as a Second Language

Awards: Cum laude, Dean’s List, Perfect Attendance Experience

Quality Assurance Technician August 2021- October 2023 Coca-Cola Southwest Beverages, Houston, TX

● Ran tests on products to check the level and balance of ingredients (water, sugar, and minerals) to ensure safety and premium product for Coca-Cola

● Met deadlines and processed orders at a rate of approximately three quality-assurance tests per hour

● Documented the results of the tests into the tracking system for accountability and record-keeping

● Filed paperwork related to sugar and CO2 levels after comparing them to SAP at the end of each month

● Closely monitored Brix, CO2, nitrogen, minerals, oxygen levels, and temperature using Anton Paar’s MA 4500m machine to check and verify product safety

Quality Assurance Auditor August 2019- May 2020

Merit Medical Systems, Inc. Houston, TX

● Checked medical products for quality to assess their functionality

● Followed procedure to audit detailed company and product records

● Documented and completed paperwork associated with quality assurance checks

● Collaborated with supervisors to remove unsatisfactory products SAS, Retail Services May- August 2019

Daymon Worldwide in Houston, TX

● Responsible for expediting store openings and helping construction workers stock shelves

● Organizing merchandise for strong visual appeal

● Ensuring products are not damaged before they are prepared for sale Warehouse Supervisor 2017

Macy’s in Houston, TX

● Tasked with sending packages and organizing pallets during the busy Christmas holiday season

● Supervised other employees and encouraged them to produce quality work

Customer Service 2004-2017

Target in Houston, TX

● Organized presentations departmentally

● Suggested new displays that increased earnings

● Conducted training for new personnel

● Answered customer service questions via telephone

● Assisted with departmental inventory completion

Price Tag Associate 2003-2004

Dillard’s in Houston, TX

● Changed prices when items were on clearance

● Wrapped gifts as seasonal holidays approached

Cashier 2002-2003

TJ Maxx in Houston, TX

● Served guests by offering friendly and engaged customer service

● Expanded sales in the jewelry department

● Trained new employees after they were hired

● Handled extensive amounts of money and counted tills at the end of the day

Customer Service Representative 2001-2003

K-Mart in Houston, TX

● Engaged in customer service by ensuring guest satisfaction with K-Mart products

● Answered phones and questions for customers

● Assisted managers with store-wide inventory

Executive Accounting Assistant 1984-1988

Reynosa, Tamaulipas MX

● Filed accounting paperwork and managed bank withdraws and deposits

● Organized receipt paperwork and kept track of business transactions

● Managed the office and kept daily tasks (meetings, correspondence, paperwork, answering phones) on schedule and running smoothly Skills

● Native fluency in Spanish

● Competency in English as a second language

● Organized

● Reliable

● Team player

● Hard worker

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