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Customer Service United States

Location:
Upper Marlboro, MD
Salary:
23.00
Posted:
January 26, 2024

Contact this candidate

Resume:

Porsche Jackson

Upper Marlboro, MD *****

ad24sr@r.postjobfree.com

301-***-****

Work Experience

Mail Carrier

United States Postal Service - Hyattsville, MD

April 2018 to Present

To case/sort mail. To Deliver mail to customer in a time satisfactory. Delivering parcels, to accommodate customers.

PSE Mail Processing Clerk

United States Postal Service - Largo, MD

November 2015 to December 2017

Responsibilities

To process mail/packaging to its route. To scan/sort mail. To assist in the lobby with selling of stamps and scanning returned packaging for a receipt. To keep the line down. To sort mail into the correct P.O box. To travel to different post office to help where help was needed. To come to work on time and with a positive attitude ready to work. To work over my time if needed. Skills Used

Customer service, learning different routes accordingly. To inquire the abilities to become a carrier my self.

CNA - Certified Nursing Assistant

woodmore assistant living home - Upper Marlboro, MD May 2015 to September 2015

Responsibilities

Assist with activities of daily living.

Take daily vitals.

Assist with showering and feedings.

To cook.

To change bed pans and distribute medications.

Accomplishments

Learned a lot about each individual and how important it is to be loved. professional driver

metro access - Capital Heights, TN

March 2014 to April 2015

Responsibilities

To Assist clients on and off the bus, to drive and arrive safely. To properly secure clients with seatbelt and or wheel chair belts, to do pre and post trips making sure the vehicle Is in adequate shape for transporting.

Accomplishments

safety.. the drivers training class really taught me things that was not taught to me in driving school. Skills Used

driving distance, Yielding to others, covering breaks, yellow means stop when driving company vehicles,driving 5miles under the normal speed.

Pharmacy Technician

grubbs pharmacy - Washington, DC

June 2013 to October 2013

Responsibilities

It was my responsibility to accommodate customer by filling prescriptions to its accuracy. Skills Used

Compounding counting and labeling rx

CNA

second family inc - Capital Heights, TN

February 2010 to September 2013

Responsibilities

As a Certified Nursing Assistant, I cleaned rooms and changed linens. Measured patients’ vital signs, such as blood pressure and temperature. Assisted patients to with activities of daily living such as, eating, dressing and bathing.

Accomplishments

To provide high quality patient care as a cna.

Skills Used

Privacy/hipaa, patient care safety, medical terminology, keeping patients vital records, medication administration.

Customer Service Representative

Holiday Inn - Washington, DC

January 2013 to August 2013

Responsibilities

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts.

Assist with placement of orders, refunds, or exchanges. To assign rooms to guest for there stay.

Accomplishments

Learning to be respectful and reliable.

Skills Used

friendly and confident personality.

a smart appearance.

good spoken and written communication skills.

the ability to stay calm under pressure.

the ability to be polite but firm when dealing with difficult, impatient or upset people. good organisational skills.

basic IT skills.

Education

certification in pharmacy tech

fortis college - Landover, MD

2013 to 2013

Fredrick A. Douglass High School - Upper Marlboro, MD 2001 to 2004

Skills

• inventory

• ms office

• customer service

• Customer service

• Dispatching

• Computer skills

Certifications and Licenses

Certified Nursing Assistant (CNA)

Additional Information

HAS UPDATED DOT CARD



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