Assistant Manager
Resume:
William Vaughan
Waldorf, MD *****
**********@*****.***
My objective is to be a leader and help direct my team toward achieving excellence in restaurant operations and customer service. I will lead, motivate, and mentor others in the restaurant, and make a direct impact on the business by increasing sales and profitably while delivering excellent customer service.
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Honey Baked Ham Co. LLC - Waldorf, MD
November 2020 to Present
Overall accountability for the operation of a single restaurant ( 10-25 ) employees ) ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes ( increased sales, profitability, and employee retention). Motivated and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings. Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash controls & security procedures, maintaining inventory, managing labor, and reviewing financial reporting to enhance restaurant results. Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent Counsels and disciplined team members as necessary. Education
High school diploma
Spingarn Stay Sr. High School - Washington, DC
1978 to 1983
Skills
• Inventory Control
• Restaurant management
• Customer service
• Cash register
• Sales
• Merchandising
• Food service
• Training & development
• Kitchen management
• Communication skills
• Profit & loss
• Retail management
• POS
• Supervising experience
• Team management
• English
• Retail sales
Certifications and Licenses
ServSafe
March 2023 to March 2027
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