Shelley Avants

**** ********** ***** *** ****

Little Rock, AR 72202

501-***-****/ad24re@r.postjobfree.com

Summary

I have successfully supported efforts related to client data management and patient information. I have managed data both internally to various departments and externally with communication to members. I understand the importance of customer satisfaction and enjoy communicating one on one with patients. I can bring value to any customer facing position and also create and support needed documentation. My work ethic is strong in that I have always been a dependable and timely employee.

Skills

Data management including sorting, scanning, researching, correcting, and communicating

Familiarity with medical coding and patient privacy

Friendly and empathic people skills

Professional Work Experience

Centene Corporation – January 2016 to December 2023 – Document management staff – Reviewed, researched, and corrected patient information. Disseminated as needed

Temporary positions:

Externship at Practice Plus – August 2015 – Payment Entry – Managed patient credit information for insurance payments in Next Gen

Little Rock School District - August – October 2014 – Nutrition Program – Sorting and processing applications and data entry

Secretary of State Elections through ASAP- September 2012 and July 2014 – Signature integrity – Data management and proofreading of petition signatures against State voter registration database

Custom Direct /Deluxe Corp – August 1997 – July 2012 – Direct mail order processor – Managed all points of order processing: order arrival to order fulfillment

Education

Remington College, 2014-2015 Medical Billing and Coding South Central Career College, 1993-1994 Medical Secretary

Previous certifications: OSHA, HIPAA Privacy and Security, Blood-borne Pathogens

Personal information

I am a long time resident of Little Rock and in my spare time I enjoy attending church, watching movies, and spending time with friends.