Michael Griffith

**** ******** ***, ********, ** 48114

ad24na@r.postjobfree.com 810-***-****

EXPERIENCE

****-**** **** ***** **** SHIELD OF MICHIGAN Detroit, MI

Senior Account Representative – Middle & Small Groups Sales

Developed specific retention strategies that aligned with the overarching strategy for the agency relationship.

Executed the decision-making process while gaining trust and respect from key agent decision makers.

Provided agent and customer with information related to alternate methods of health care delivery.

Explored possible jeopardized business situations to developed and implement strategies to retain groups.

Handled complex servicing problems and assured resolution of the problems.

Coordinated and assisted in the education and training of group contact personnel.

Responsible for involvement in community relations activities to support corporate, sales and marketing images.

Secured necessary data for the development of rates for proposed programs.

Developed presentations for customer proposed programs.

Coordinated successful implementation of new business enrollment.

2019-2022 CORRIGAN OIL COMPANY Brighton, MI

Retail Fuel Account Representative

Managed and supported 320 retail fuel accounts, across three states, including brand management, imaging, and ensuring successful business for all parties.

Analyzed new dealer prospects and helped develop proposals and contracts.

Developed database models showcasing all the dealer’s locations, branding scores, contact lists, and important contract information.

Supported fuel department with launch of Salesforce software, increasing productivity and promoting strong communication.

Corporate representative on the Livingston County Economic Development Committee.

Collaborated with new vendors to increase the growth and success of the company.

2011-2021 GRIFFITH REALTY Brighton, MI

Licensed 4th generation Realtor

Analyzed housing market, exploring strategies for marketing to ensure customer satisfaction with the sale and purchase of a home.

Coordinated financial lenders, title companies and fellow realtors to ensure a successful real estate transaction.

EDUCATION GRAND VALLEY STATE UNIVERSITY Allendale, MI

Bachelor of Science in Biology, April 2015

Captain - Men’s Swimming & Diving team (2013-2014)

13-time NCAA All-American intercollegiate swimmer

Laker Leadership Development athlete representative (2013-2014)

John Ball Zoo animal care volunteer (2010-2015)