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Sales Manager Operations

Location:
Wilmington, NC
Posted:
January 26, 2024

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Resume:

Jonathan Casey Coleman

*** ******* **** **. *****: 910-***-****

Wilmington, NC 28401 email: ad24lw@r.postjobfree.com

Summary of Qualifications

●Strong ability to work with people, communicate, and network.

●High knowledge of my product and services.

●Empathetic to my client base and their needs.

●Ability to manage multiple contracts.

●Effective problem solving on the job and handling all required job tasks.

●Ability to effectively manage a team.

●Willingness to learn and develop skills.

●Strong “team” mindset but able to work self-directed.

●Excellent computer skills (Word, Excel, MS, Office, SMIS, NXgen, gantt chart). This includes multiple sales spreadsheets, scheduling, collection of payments, project timelines, and On-Call system.

OBJECTIVE

To obtain a position where my knowledge, skills, and experience can be used effectively to help a company succeed where professionalism, character, and integrity are of high priority.

EXPERIENCE:

American Residential Services, Wilmington, NC

ARS is a network of plumbing, and home and commercial heating and air conditioning businesses.

Sales Manager (2023-2023)

Meeting or exceeding monthly performance targets and goals as determined by GM – including working with multiple departments to ensure HVAC targets are being met, finding problems as they arise, and fixing those problems.

Driving revenue and conversion for the division.

Acting as a technical trainer and resource to the sales advisor team. This involves instilling an understanding of building science, standard energy efficiency improvements, and detailed knowledge of HVAC options, installations, and best practices into the advisor team. The home should be looked at as a system with a focus on the impact of all energy efficiency improvements as they relate to the HVAC solutions presented.

Hiring, educating, stimulating, and guiding each advisor to meet or exceed goals.

Leading weekly sales meetings to discuss strategy, competitive differentiation, selling skills, etc.

Meeting with sales management team weekly to present accurate report.

AM Liner East, Wallace, NC (2021- 2023)

Am-Liner East, INC. is a company located in Northern Virginia which provides quality full service sewer and manhole rehabilitation to the trenchless industry.

Assistant Operations Manager

●Ensure proper storage of chemicals

●Maintain accurate measurements prior to mixing chemicals to produce product

●Handle daily production of product

●Oversee weekly inventory of products and supplies

●Utilize necessary construction equipment such as forklift, production belt, etc.

●Communicate with field operators and superintendents

●Provide additional support for operations manager

Johnson Controls, Wilmington, NC (2020-2021)

Johnson Controls is a global diversified technology and multi industrial leader in providing fire, hvac, and security solutions.

Account Executive Owner

●Built and managed long term customer relationships with targeted and managed accounts.

●Positioned and provided renewable preventative maintenance agreements as high priority for managed account relationships.

●Focused on improving existing buildings to allow the customer to achieve business objectives.

●Managed ongoing opportunities with focus on selling controls, services, and retrits.

●Created competitive, highly quality, and timely estimates, proposals, and cost/of benefits analysis.

●Utilized applicable sales tools effectively (SMIS, Account Management, Account Plan, and TAS) to plan and document progress and increase business opportunity in accounts.

●Participated in final project inspection with supervising manager.

●Executed the sales process to achieve 1.5 million in sales.

●Worked hand in hand with Camp Lejeune Public Works and Cherry Point/FRCE on controls retrofit projects.

Kenny Fowler Heating and Air, Wilmington, NC (2015-2020)

Kenny Fowler Heating and Air is a professional and quality service HVAC Company located in Wilmington, NC.

Sales Manager

●Specialize in AOR (add on replacement) for residential homes in the greater Wilmington Area.

●Oversee company’s Sales Department. This includes the initial sale, ordering equipment, processing paperwork, and collection of payments.

●Meet with top Custom Home Builders to ensure project efficiency in relation to all aspects of the HVAC.

●Collaborate with county inspectors daily for permits and job inspections.

●Network in local community events (Chamber of Commerce, W.A.R.M., and Wilmington Young Professionals). This includes various real estate agents, custom home business owners, and other professional that need HVAC service.

●Generated over 1.5 million in sales over the past two years for company.

●Schedule all system installations.

●Ensure all jobs are finished in a timely manner and meet customer satisfaction.

●Cooperate with service department of company, when necessary, to ensure proper diagnosis of equipment prior to installation of a potential new system.

AM-Liner East, INC., Berryville, VA (2011-2015)

Am-Liner East, INC. is a company located in Northern Virginia which provides quality full service sewer and manhole rehabilitation to the trenchless industry.

Project Manager

●Project Manager with major company that specializes in major rehabilitation of underground sewer pipe and storm water systems within major cities.

●Manage sub consultants and subcontractors in the planning and the execution of municipal, town and city contracts.

●Collaborate with all company crews to ensure each adhere to the specifications required on each project, including safety practices and engineer requirements relating to field work. This includes supervising up to ten crew members per job.

●Meet with city officials to create daily, weekly, and monthly plans and goals.

●Collect daily reports and records to submit for company on multiple spreadsheets and data entry platforms.

●Maintain a relationship between community members and city officials to ensure the project is completed.

●Collect and organize company data and information for project submittals to engineers and municipalities prior to beginning of projects.

●Utilize Microsoft Office Project Manager for daily, weekly, and monthly scheduling.

●Successfully managed projects in Atlanta, Arlington, Baltimore, Charlotte, Chapel Hill, Chase City, Hickory, Greenville, Mooresville, Pittsboro, Richmond, and Waynesboro. See below for further contract information, including contract cost.

●Handle DOT Permits through City and State officials.

●Attended bid meetings with City and Town officials about prospective contract jobs.

●Worked with Engineer firms such as Jacobs, Frazier, Hazen & Sawyer, Dewberry, and CDM Smith

EXPERIENCE : CIPP Lining Contract Value

Apex, NC-7,000 ft. 450,000.00

Atlanta, GA- 15,000 Ft.. $860,000.00

Arlington, VA- 50,000 ft.

$6,115.000.00

Charlotte, NC- 23,000 ft.

$863,000.00

Chapel Hill, NC- 17,000 ft.

$650,000.00

Clarkesville, VA- 160 ft.

$21,403.00

Chase City, VA - 5,000 ft.

$610,703.72

Jacksonville, NC-10,280 ft.

$416,221.00

Mooresville, NC- 10,186 ft.

$622,645.10

Richmond, VA- 20,000 ft.

$7,500.000.00

Waynesboro, NC- 8,000 ft.

$706,238.95

Wallops Island, VA,- 155 ft.

$165,000.00

West Jefferson, NC- 1,499 ft.

$ 65,340.00

Wilmington, NC-1,000 ft.

$42,000.00

Total: 160,280 ft.

$19,595,551.77

ADDITIONAL EXPERIENCE

Enviro-Rehab, Southern Pines, NC

(1996-2001)

Enviro-Rehab was a company that specialized in the highest quality Protective Coating and Lining Systems designed for infrastructure of sewer manholes.

Crew Superintendent

Oversaw various crews and sub-contractors’ daily operation

Coordinated projects in Fayetteville, Chapel Hill, Charlotte, Columbia, Raleigh, and Wilson.

10,000 vertical footage of manhole rehab experience.

Same responsibilities as above on daily basis.

REFERENCES:

Mel Willet

Vice- President

Am-Liner East

703-***-****

Jason Hansely

General Manager

ARS

910-***-****

Kenny Fowler

Owner

Kenny Fowler HVAC

910-***-****

Patrick Stout

Design Engineer

Black & Veatch

919-***-****

Tanner Konrady

Co-Owner

Konrady & Son

910-***-****

Renatta Kuperus

Real Estate Agent

Nest Realty

910-***-****

Robby Samuels

EDUCATION:

Warehouse Op Man.

AM-Liner East

910-***-****

B.A. Psychology Degree; Emmanuel College; Franklin Springs, GA (1993-1997)



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