Fawwaz Elias
Telecom engineer
*****.*******@*****.*** • 248-***-****
LinkedIn • WARREN, MI
Summary
Experienced Senior Microwave Back-Office Operation Engineer with a decade of success in wireless network optimization. Proven expertise in swiftly resolving major faults and configuring microwave equipment from Aviat, NEC, and Huawei. Collaborative team player skilled in microwave links acceptance and adept project management for large-scale events. Demonstrates effective communication, vendor management, and commitment to project success within constraints. Rapidly resolving customer issues, delivering detailed KPI reports, and initiating proactive engagement with vendors. Led 2G to 3G transmission swaps, displaying proficiency in cutovers, equipment dismantling, and precise data collection. Proficient in TEMS Genex probe applications.
Areas of Expertise
Wireless Network Design
RF Engineering
Network Optimization
4G/5G Technologies
Cellular Network Planning
Site Surveys
Network Performance Monitoring
Microwave Transmission
Project Planning
Network Deployment
Quality Assurance
Fiber Optic Communications
Professional Experience
Ericsson IRAQ, Nov 2014 – Dec 2023
Senior Telecom Microwave Back-Office Operation Engineer
Led fault resolution initiatives, averting prolonged outages across departments and field teams. Orchestrated the seamless update of Zain-IRAQ network by implementing strategic software re-configurations on microwave equipment. Demonstrated adept teamwork, assuming full responsibility for fault resolution in a collaborative environment. Addressed customer concerns, proactively escalating issues when needed to guarantee optimal customer satisfaction. Oversaw Microwave projects, demonstrating a commitment to successful project implementation. Produced and presented weekly Key Performance Indicator (KPI) reports for management, offering valuable insights and data-driven recommendations.
●Spearheaded major events, driving project success within defined financial and temporal constraints. Cultivated transparent communication channels with stakeholders, ensuring the seamless execution of projects from inception to closure.
●Mastered the intricacies of Aviat, NEC, and Huawei microwave telecommunication equipment, cultivating a high-performance network infrastructure.
●Upheld an unwavering 24/7 on-call duty, ensuring uninterrupted network stability and functionality, directly impacting operational resilience.
●Instrumental in identifying and rectifying network errors, significantly contributing to the optimization of system performance.
●Assumed a central role in the meticulous acceptance of microwave links, instilling a quality-driven approach that positively impacted network reliability and performance.
●Initiated and facilitated meetings with vendors and operators to address network issues, strategize project solutions, and ensure timely resolution.
Lightbridge Communication Corporation IRAQ, Nov 2013 – Aug 2014
Telecom Field Operation Engineer
Revitalized network capabilities by leading the transition from 2G to 3G, ensuring cutting-edge connectivity. Administered flawless cold and hot cutovers, optimizing system performance. Meticulously dismantled outdated equipment, extracting comprehensive data for streamlined retirement.
●Proactively identified and resolved issues, maintaining uninterrupted network operations.
●Enhanced drive testing with TEMS Genex probe applications, optimizing network performance through log analysis.
●Demonstrated expertise in precise indoor/outdoor installations, adhering to best practices for heightened functionality.
●Established resilient connections for E1/T1 transmitting ports, fortifying communication pathways.
●Configured VLANS, STM, and ERPS, contributing to a highly efficient and well-organized network infrastructure.
Education
Bachelor of Computer Communication Engineering
Al-Mansour University College – Baghdad, Iraq, 2013
Professional Training & Certifications
CCNA course 200-125
PMP course
5G Transport Evolution
5G Transport Overview
Anti-Corruption 3.0
ARP Resources Mandatory Trainings
Automation 101
Be Security Aware for FSO
Be Security Aware
Data Privacy 2.0
Data Science Overview
Elastic RAN Introduction
Ensuring Successful Presentation Delivery
Ericsson Lifesaving Rules
Ericsson Operations Engine Essentials
Transmission Testing
Financial Definitions
Fundamentals Courses for All MMEA MS Employees
Handling of subscriber personal information
Health, safety, and well-being induction course
Introduction to Artificial Intelligence
Introduction to Trade Compliance
IP QoS Fundamentals
IP QoS Overview
Load Balancing in LTE
LTE EPC Architecture
MMEA MS Digital Transformation
MMEA MS NEW_5G Transport_Basic
MEA MS NEW_QoS_Basic
MS Security Management
NCE Administration & NBI OAM training & Optix RTN 900 2nd line maintenance
Planning an Effective Presentation
Preparing your Transport network for 5G
Safe Driving Awareness
The Hack - Security Training
Unconscious Bias
OptiX OSN 1800V operation and maintenance
Design training. Huawei Optix RTN 380H operation and maintenance training
Optix TRN 900 2nd line maintenance training
Thanks letter from Ericsson for my contributions for Ashoura 2017 event
Thanks letter from Zain CEO for the Ashoura 2017 event
Thanks letter from Ericcson for my contributions for Ashoura 2019 event