Jennifer E. Butler

ad24lo@r.postjobfree.com

* ******* ****, *******, ** M9C 2T3

416-***-****

An adaptable and highly organized professional with a diverse background in the corporate arena. Goal-driven team player interested in applying years of experience in customer service to help companies strengthen existing customer relationships and nurture new ones. PROFESSIONAL EXPERIENCE

Ellis Paper Box Inc, Mississauga, ON, Customer Project Manager 2019 – 2023

• Maintain major customer accounts including Voyant Beauty, Balzac Coffee Roasters, QPSI

• Daily reconciliation of project dockets to ensure that expenses are accounted for and on target

• Communicate with sales team on a daily basis to update and review ongoing and prospective projects

• Interface with production, manufacturing, quality control, and shipping teams to maintain interdepartmental communication for seamless and timely product delivery Imaging Excellence 2.0, Mississauga, ON, Office Administrator / CSR / Estimator / Shipper 2018 – 2019

• Created and managed project folders; streamlined the docket systems to enhance efficiency

• Accurately prepared and tracked correspondence documents and client contracts to permit prompt validation

• Efficiently coordinated Canadian and international shipping of products for timely delivery

• Communicated with project manager, clients, suppliers, and designers to maintain project schedules and hit target deadlines

C.J. Graphics, Mississauga, ON, Project Manager for Vice President of Corporate Sales 2013 – 2018

• Managed projects for senior executive to maintain customer relationships and meet deadlines

• Sourced and purchased materials and services from out-of-house suppliers to meet project specifications

• Researched and prepared pricing schedules for major customers including Mercedes Benz and Diageo

• Administered company compliance as an approved representative of the Forward Stewardship Council (FSC) Seaway Printing Ltd., Toronto, ON, President & Owner 1992 – 2013

• Managed a staff of 2-10; organised team schedules and assigned daily tasks

• Maintained customer files, tracked budgets, and communicated with customers and suppliers to ensure compliance standards, accuracy, and quick turnaround for payments

• Responsible for logistics, implementation, and preparation of 20 million+ pieces of unaddressed ad mail annually York Litho Ltd., Toronto, ON, Purchasing Agent / Production Planner / Estimator 1981 – 1992

• Managed the purchase and inventory of $16MM Web and Fine Paper

• Handled projects for the sales team as their production planner, ensuring budgets and deadlines were met

• Trained new hires in the estimating department for Web and Sheetfed printing PROFESSIONAL DEVELOPMENT & AWARDS

Forest Stewardship Council Certification, 2013-2015 Printing Curriculum Student, Ryerson University, 1984-1985 Paper School Graduate, Paper Mill in Chillicothe, Ohio, 1980

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