Marcella Navarro

*** * ***** ****** **, NY *****

Phone: +1-646-***-**** E-mail: ad24jb@r.postjobfree.com

Experienced administrative professional with two full-time roles currently, seeking to transition to a single role where she can provide:

●Service, organizational, and administrative skills in a professional setting

●Strong attention to detail, understanding of and adherence to health and related policies

●Excellent customer service skills and empathy for clients

●Energy, reliability, optimism, and commitment to excellence

Professional Experience

LIV Unlimited, New York, NY 2011–Present

Receptionist at Zeckendorf Towers’ Health Center

●Serve as face of gym and administrative assistant – welcoming residents, answering phone, creating and updating resident accounts, managing class and exercise space reservations, and inputting and following up on maintenance orders

●Prepare facility for early morning opening, ensuring cleanliness, safety, and working status of various machines and exercise areas

●Ensure health center employees (lifeguards, personal trainers, etc.) have proper certifications and work status

●Maintain updated knowledge and enforcement of health center rules, as dictated by condo’s management team and New York City and State guidelines

Children’s Place, New York, NY 2011–Present

Salesperson

●Served customers directly by understanding their unique needs and assisting them with their product searches

●Monitored floor inventory and restocked as needed

●Ensured signage outside and within store was accurate and updated to reflect current pricing and item availability

Brookstone (LaGuardia Airport), Queens, NY 2005–2011

Store Manager and Salesperson

●Prepared store for opening on a daily basis, including confirming amount of money within drawer at previous close matched the opening amount, as well as arranged and ensured smooth delivery of said funds to money truck upon its arrival

●Managed and ensured store’s cleanliness, orderliness, adequate and accurate inventory, and correct signage for merchandise and pricing

●Assisted customers with their inventory search and store checkout

Education

Queens Community College Queens, NY 1983-1984

Pace University New York, NY 1982-1983

Language Skills

English (fluent)

Spanish (fluent)

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