Michael Calcote

Commercial Title Assistant

Contact

***** ******* ***** **

Long Beach, MS

228-***-****

ad24ft@r.postjobfree.com

Objective

As a Commercial Title Assistant my primary job was interfacing with clients by E-mail and phone. I would take their request and relay those requests to our production team. I would then monitor the production and update the client with ETAs and communicate any questions between the client and the production team. I would then facilitate delivery and invoicing of completed work and ensure client was satisfied with the final product.

Education

High School Diploma

US Army Signal School

US Army Tracked

Vehicle Repair School

Key Skills

I am well versed in phone

communications

Experience

June 21, 2021 – January 8, 2024

Commercial Title Assistant – First American Title Insurance September 2020 – June 2021

Residential Title Assistant – Pro Unlimited Inc.

March 2012 – September 2020

Heavy Equipment Repair Specialist – City of Gulfport Responsibilities: Communicating with clients and verifying what they need. Communicating with the production teams to insure they know what the client expects. Preparing daily excel spread sheets tracking orders and sending this information out to the clients I am proficient at learning new

skills and teaching those skills to

others

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

I am able to take direction and

perform task with minimum

supervision

Leadership

15 years in the MS Army National Guard. Leading large and small groups in combat operation. Running a 15-man vehicle maintenance team in peace time and for a year while deployed to Iraq.

References

Available upon request.

While working for First American and Pro Unlimited I was also responsible for:

- Performing online updates of residential properties

- Creating update letters for residential properties

- Reviewing documents pulled for full residential searches

- Creating Commitments based on documents pulled for full residential searches

- Researching commercial properties online to ensure ownership and identify adjoining properties before submitting then to the search team

- Reviewing documents pulled by the commercial search teams to ensure no gaps in chain of title I am proficient in the use of Adobe, Excel, Word, Netr, Data tree, Data Trace, Black Night and many other specialized computer programs.