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Customer Service Business Administration

Location:
Surrey, BC, Canada
Posted:
January 26, 2024

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Resume:

GURLEEN KAUR

***** *** ******, ******, **

ad24cp@r.postjobfree.com

778-***-****

Objective:

Eager and results-oriented Business Administration student at Columbia College, actively seeking a position in [industry/field] to apply my diverse skills in communication, customer service, and decision-making. Bringing valuable experience from managing tuition and parlor operations in India, I am dedicated to contributing positively to a dynamic work environment. Education:

Columbia College, [Vancouver, BC]

Diploma in Business Administration

Expected Graduation Date: 2026/05

Relevant Experience:

1.**SALON WORKER**

99 Institute of beauty and wellness -Nawanshahr,Punjab

[April 2023 – November2023]

-Led daily operations, managing a team of staff members.

- Implemented effective customer service strategies, resulting in an increase in customer satisfaction.

- Utilized strong decision-making skills to streamline processes and improve overall efficiency. 2. **Tutor**

SCHOLARS HUB

- Conducted one-on-one and group tutoring sessions for secondary level students.

- Developed personalized study plans, leading to significant improvement in students' academic performance.

- Demonstrated excellent communication skills to explain complex concepts in a clear and understandable manner.

Skills:

- Excellent communication skills, honed through tutoring and managing a parlor.

- Strong customer service orientation, ensuring a positive experience for clients.

- Effective decision-making abilities demonstrated in optimizing operations.

- Adaptability and cultural awareness gained from international experiences.

- Proficient in computer software

Education Projects:

1. **Market Analysis Project**

- Conducted a comprehensive market analysis for a local business, identifying growth opportunities and competitive advantages.

2. **Business Plan Development**

- Collaborated with a team to create a detailed business plan, including financial projections and marketing strategies.

Languages:

- Fluent in punjabi

- Proficient in English.



Contact this candidate