Data Entry Marketing Manager
Resume:
LH
Lionnel HAKIZIMANA
Professional Summary
Highly skilled Loan Specialist offering 8+ years of experience with expertise in data accuracy and security. Hardworking professional in assisting clients, scheduling payments and reviewing credit histories. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Work History
MAXIMIZE ASSET PROTECTION (Health Insurance Comp) - Immigration Specialist
Phoenix, AZ
10/2023 - Current
MAA Wellness Center - Marketing Manager
3146 E WIER AVE Phoenix
08/2023 - 09/2023
Met with customers to provide information about available products by applying outstanding communication abilities leading to favorable outcomes.
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● Security, Project-Level Hardware and policies.
● Planning, Data Analysis
● Completed data entry tasks with accuracy and efficiency. Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
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Entered data into various computer systems accurately using Microsoft Education
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● Office Suite.
● Expected in 02/2024
● Followed established procedures to enter and process data correctly.
● Used computer software to store and retrieve data. Built strong relationships with industry professionals and influencers.
● Created content and promotional materials to drive engagement and conversions.
● Planned and executed events and marketing programs to increase qualified leads.
● Sorted documents and maintained organized filing process.
● Organized, sorted, and checked input data against original
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*************@*****.***
Phoenix, AZ 85043
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Skills
SKILLS
Microsoft Office (World, Excel,
PowerPoint and Access)
Self-motivated
● Data entry
● Confidentiality
● Attention to detail
● Database monitoring
Education
2013
Kigali Independence University
Rwanda, Rwanda
Bachelor of Arts: Social Sciences
Motherland Counseling LLC - Marketing Director
Phoenix, AZ
02/2023 - 07/2023
True Answer Community Wellness LLC - House Manager Phoenix, AZ
01/2021 - 02/2023
documents.
● Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
● Entered data into various computer systems accurately using Microsoft Office Suite.
● Managed over 50 customers per day
Provide safe, supportive, caring support services for people living with mental health and have substance dependency.
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Manage safe drug and alcohol-free space for 250 clients to rest after receive treatment from outpatient clinics.
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Coordinating daily life skills and maintain clean and healthy living environment - observation of client's behaviors and track each individual growth.
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Managing social platform of True Answer Community Wellness LLC Designing company Logo and Business cards.
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Managed day-to-day operation of home to comply with regulations and agency standards.
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Supervised 5 residents preparing meals and handling chores and provided constructive feedback.
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● Assisted residents with daily hygiene and living tasks. Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
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Investigated and resolved customer complaints to establish trust and increase satisfaction.
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● Successfully managed budgets and allocated resources to maximize Identified and communicated customer needs to supply chain capacity and quality teams.
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Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
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Monitored, followed-up and escalated cases to meet customer response commitments.
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Maintained and built close relationships with customers through regular contact and visits.
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Facilitated meetings and discussions between clients, sales and delivery teams.
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● Facilitated meetings and discussions between client and business team. Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
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Analyzed 200 customer data to identify areas of improvement and maximize customer satisfaction.
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Bank Of Kigali - Relationship Officer
Rwanda
01/2017 - 01/2021
Bank Of Kigali - Cashier
Rwanda
01/2013 - 01/2017
The Ministry Of Foreign Affairs And Cooperation - Internship Student Rwanda
Designed, documented and executed system upgrades and patch management using update manager.
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Proposed and implemented system enhancements to improve performance and reliability of storage environment.
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Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
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Monitored, followed-up and escalated cases to meet customer response commitments.
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Maintained and built close relationships with customers through regular contact and visits.
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Facilitated meetings and discussions between clients, sales and delivery teams.
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● Facilitated meetings and discussions between client and business team. Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
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Analyzed 200 customer data to identify areas of improvement and maximize customer satisfaction.
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Designed, documented and executed system upgrades and patch management using update manager.
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Proposed and implemented system enhancements to improve performance and reliability of storage environment.
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● Responsibilities -Over counter Cash management
Withdrawal and deposit on Clients' accounts -Cross selling Bank Products& Services -ATM monitoring -Opening accounts -Recruitment of new clients -Money gram and Western union.
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● Built relationships with customers to encourage repeat business.
● Welcomed customers and helped determine their needs. Assisted customers with returns, refunds and resolving transaction issues.
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Answered questions about store policies and addressed customer concerns.
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Addressed customer needs and made product recommendations to increase sales.
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● Used POS system to enter orders, process payments and issue receipts. Worked with floor team and 35 managers to meet wide range of customer needs.
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Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
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01/2012 - 01/2013
At Europe and Americas Directorate, Ministry of Foreign Affairs and Cooperation (Rwanda)
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Key responsibilities - exploit any information in political, economic, commercial, to collect, centralize, analyze cultural and scientific matter regarding relations between Rwanda and South Americas Countries under desk supervisor.
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To prepare bilateral draft 50 agreements in political and cooperation with South Americas Countries under desk supervisor.
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To follow up bilateral cooperation agreements and projects between Rwanda and South Americas under desk supervisor
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To make sure that Rwanda diplomatic missions and consular accredited in South Americas get all required data and information.
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Established High-level visits of different authorities of Rwanda
(Ministries) in South America and those from outside in South Americas countries.
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● Worked well in team setting, providing support and guidance.
● Completed data entry tasks with accuracy and efficiency.
● Followed established procedures to enter and process data correctly. Updated and maintained customer information, documents and records.
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● Used computer software to store and retrieve data. Languages
French
Full Professional
English
Professional Working
Swahili
Professional Working
Kinyarwanda
Professional Working
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