Store Associate Customer Service

FT

FADI TOMA

********@*****.*** 619-***-**** San Diego, CA 92101

Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with store associate field knowledge and dedication to going beyond to properly complete tasks. Outgoing store associate student pursuing flexible part-time employment with weekend and evening shift options. Ambitious, career-focused job seeker, anxious to obtain an entry-level store associate position to help launch career while achieving company goals. Table Setting

Kitchen Equipment Operations

Safe Food Handling

Food Presentation

Customer Service

Inventory Counts

Taking Orders

Problem-Solving

Target San Diego, CA

Team Member

08/2023 - Current

Verified orders for accuracy and completeness, ensuring all necessary components were included.

Packed items according to customer's specifications and requirements. Loaded items onto pallets or into containers for shipment. Operated forklift safely in order to move large quantities of products within the warehouse.

Inspected incoming materials for quality assurance purposes. Assisted customers with pick-up orders at designated loading docks or drive-through areas.

Cali Stack Burger N Grill Lakeside, CA

Team Member

05/2023 - 08/2023

Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Adhered to food safety standards when storing and preparing foods. Swept and mopped floors, vacuumed carpets, and dusted surfaces. Stocked supplies such as soap, toilet paper, and paper towels in restrooms. Maintained cleaning equipment and materials in a safe and sanitary working condition.

Developed and implemented organizational systems to streamline workflow processes.

Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.

Amazon Vista, CA

Fulfillment Associate

05/2023 - 07/2023

Verified orders for accuracy and completeness, ensuring all necessary components were included.

Packed items according to customer's specifications and requirements. Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.

Summary

Skills

Experience

Operated forklift safely in order to move large quantities of products within the warehouse.

Assisted customers with pick-up orders at designated loading docks or drive-through areas.

Processed returns following established procedures and guidelines. Labeled cartons correctly prior to shipping outbound packages. Collaborated with team members to ensure efficient workflow throughout the shift.

Accepted, processed and quickly filled orders.

Filled orders according to defined standards using standard picking system.

Deli belly La Mesa, CA

Restaurant Crew Member

06/2022 - 09/2022

Verified orders and bagged items for easy transport. Prepared food for various recipes by washing, peeling and dicing ingredients.

Organized and restocked supplies to support operations and team productivity.

Wiped down tables and equipment, swept and refilled stock. Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person. Kept customer and food preparation areas clean and well-organized. Interacted pleasantly with guests to deliver quality customer service. Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

3D Crystals El Cajon, CA

Team Manager

10/2019 - 01/2020

Set goals for performance and deadlines to comply with company plans and vision.

Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Reviewed completed work to verify consistency, quality and conformance. Proposed or approved modifications to project plans. Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Motivated team members to consistently achieve or exceed performance expectations.

Analyzed business performance data to identify areas of strength and improve areas of weakness.

Coached team for success by using corrective action processes. Valhalla High School El Cajon, CA

High School Diploma

06/2021

Food handlers card (San Diego)

Education and Training

Certifications

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