Maxx Kipfer

571-***-**** Hamilton, VA ad23sk@r.postjobfree.com

Objective:

I’m a self-motivated and career minded IT professional with 5 years of technical experience. I am looking for a long-term position as a Data Center Technician where I can support team objectives and grow within the organization. I can quickly adapt to new technologies, environments and procedures in a timely manner and I possess good communication and collaboration skills to work effectively, as part of a team.

Professional Summary:

● Experience with Remote Desktop Support Applications such as Windows Remote Desktop Protocol, TeamViewer, Knowing How to Use and Operate Messenger Programs Such as Slack, Teams, Outlook

● Ran Remote Desktop Support with Top Tier Clients and monitors Data Center Infrastructure and systems Operations with Programs such as SQL, Splunk, And Linux RedHat

● Experience with data center infrastructure support; Racking and stacking Servers, switches, routers and other datacenter equipment

● Experience replacing hardware components for servers; DIMMs, Riser mounts, HBA cards etc.

● Experience with single mode and multi-mode fiber optics and CAT5/CAT6 copper cabling

● Familiar with server configurations; setting static IPs, IMPI settings, and configuring hostnames

● Experience using multiple ticketing systems

● Experience with remote support applications such as Windows Remote Desktop Protocol, TeamViewer, and Knowing How to Use and Operate Messenger Programs Such as Slack and Outlook Professional Experience

Amazon Web Service (AWS) Ashburn, VA

Data Center Technician May 2021- Nov. 2023

● Ran Remote applications for AWS system monitoring and troubleshooting for clients

● Supported Maintenance and Repairs of Hosts And Servers For Amazon’s Data Network

● Ran Trouble Tickets using Amazon Ticketing System Boost and SIM-T

● Diagnosis, Post Checked, and Ran Script in CloudForge and Ran AWS J5 Fiber Programs To Find dBm of TX/RX levers to any Servers that was Needed..

● Familiar with all of Amazon’s Hosts, Switches, and Routers Layouts and Operations

● Swapped Modules such as Hard Drives and Power Supply Units and Replaced Internal Hardware Components as Necessary

● Conducted comprehensive testing of fiber optic cables using OTDRs, optical power meters, and other specialized equipment.

● Performed splicing and connector termination to ensure proper connectivity.

● Analyzed test results and identified and resolved network issues and signal losses.

● Assisted in the installation and maintenance of fiber optic networks.

● Conducted regular inspections and tests to ensure network reliability and performance.

● Provided technical support and troubleshooting for network-related issues.

● Maintained detailed documentation of test results and network configurations.

● Completed All Of Amazon’s Knet Safety, Data Center Training, Security, and Door Badging Policies

● Familiar with Amazon’s Leadership Practice

Maxx Kipfer

571-***-**** Hamilton, VA ad23sk@r.postjobfree.com

IBM SoftLayer Ashburn,VA

Data Center Technician Nov.2020 - April 2021

● Supported Remote and Data Center Buildout efforts for companies such as Blue Cross Blue Shield, Macy, Walgreens, Linkedin, and any other Customers Requesting Data Storage And Desktop Support

● Racking and Stacking Servers in any needed area of the Data Center

● Ran WareHouse Work for Data Centers including: Receiving, Running and Transferring Servers

● Diagnosis, Post Checked, and Ran Crash Carts to any Server that was Needed for Operation

● Familiar with SuperMicro and Lenovo Server Layouts and Operations

● Familiar with Ticketing and UI System SoftLayer for Server Operations

● Able to Move Heavy 2U or 4U servers around Data center or Server Room

● Hot swap modules such as hard drives and power supply units and replace internal hardware components

Tier One Professional Services Ashburn, VA

IT Support Technician Oct. 2019- Sept. 2020

● Supported Server Computer Build out efforts on Clients Servers

● Worked With Dell PowerEdge and HP HPE ProLiant build outs

● Post Checked Servers for Operation

● Helped Senior Techs with Operation of Clients network or server infrastructure

● Helped Configure IP and hostname settings

● Hot swap modules such as hard drives and power supply units and replace internal hardware components

Education:

● Loudoun Valley High school – Graduate class of 2008

● Monroe Vocational Technical Institute College - Graduated class of as dual enrollment 2008

● WyoTech Technical Institute College - Graduate Class 2010 with Associates Degree

● US Citizen with Valid US Passport

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