David olaolu
Customer Service
Wood Dale, IL ****1
ad23s2@r.postjobfree.com
Self-motivated team player with strong attention to detail. Maintains a high level of professionalism while providing consistent and quality service.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Lawncare Maintenance Worker
Landscaper - Park Ridge, IL
August 2017 to Present
Worked closely with clients to identify their needs and challenges and provide solutions. Cultivated and managed relationships with key clients, vendors and community partners. Developed and maintained key relationships with clients. Responded to all customer inquiries thoroughly and professionally. Documented all customer inquiries and comments thoroughly and quickly. Greeted customers in a timely fashion, while quickly determining their needs. Placed special merchandise orders for customers.
Referred unresolved customer grievances to designated departments for further investigation. Security Officer
US SECURITY ASSOCIATES INC/Allied Universal security service - Chicago, IL February 2018 to June 2019
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms.
Prevents losses and damage by reporting.
irregularities; informing violators of policy and procedures; restraining trespassers. Act lawfully in direct defense of life or property. Take accurate notes of unusual occurrences.
Report in detail any suspicious incidents.
Acted professionally and patiently when addressing negative customer feedback. Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
Gathered and verified all required customer information for tracking purposes. Maintenance/Custodian
Faith Family Kingdom - Chicago, IL
January 2013 to January 2016
Inspected facility and grounds and picked up any trash. Thoroughly scrubbed and cleaned bathroom fixtures and partitions. Cleaned building floors by sweeping, mopping, scrubbing and vacuuming. Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Mixed water and detergents in containers to prepare chemical cleaning solutions. Checked in and stocked inventory throughout the facility. Cleaned in and around the buildings, prioritizing safety at all times. Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls. Supervisor
Guinness - Ikeja - Lagos, NG
June 1995 to October 2013
20 Consecutive years at a brewery.
Assigns tasks to employees.
Oversees opening and closing warehouse.
Schedules employee hours and shifts.
Works well with a team.
Exhibits strong interpersonal and customer service skills. Maintains professional but friendly demeanor.
Manages time effectively and efficiently.
Pays close attention to detail.
Responds calmly and professionally to emergencies, angry employees, or other stressful situations in the workplace.
Demonstrates ability to multitask on a daily basis. Communicated effectively with customers on future problems and repairs that might need to be addressed.
Interfaced with management and colleagues in a professional manner. Upheld top-quality workmanship and excellent customer service. Education
High school or equivalent in General Studies
Ijaye Ojokoro Senior High School - Lagos
September 1981 to June 1986
Skills
• Fast learner (Less than 1 year)
• Self-starter (Less than 1 year)
• Delivery driver experience
• Driving
Certifications and Licenses
Security Guard
Driver's License
October 2022 to August 2026
Additional Information
Skills
Multi-tasking
Valid Illinois driver's license
Self-starter
Strong interpersonal skills
Fast learner
Attentive