Security Officer Customer Service
Resume:
Willie C. Garret
*** ******** ******, *******, ** 30223
ad23o9@r.postjobfree.com
SUMMARY:
Detailed-oriented and hardworking Team Leader with 20 + years of extensive experience in logistics, personnel, and industrial security. Security Officer with 3+ years of experience in monitoring and authorizing entrance and departure of employees and visitors. Leverage excellent communications skills to interact and nurture positive relationships with staff, team members, customers, vendors, and all levels of the management.
QUALIFICATIONS:
Customer Service
~ Trainer/Mentor
~ Inventory skills
Risk Assessment
~ Adaptability
~ Decision Making
Team Leadership
~ Management skills
Forklift certification
~ License Firearm Carrier
EXPERIENCE:
Lead Crater October 2008 – present
Southern States LLC (FT - 60 hours weekly)
Supervisor: Sola Collier / Contact: 678-***-**** 30 Georgia Ave, Hampton, GA
Train new team members by relaying information on company procedures and safety requirements.
In-depth knowledge of crating/packing and shipping procedures.
Operates production machinery safely to reduce workplace accidents.
Loads trucks to avoid damage during transit and compare with records, such as invoices, or orders, to verify accuracy of all outgoing shipments and sign appropriate document.
Truck Driver April 2006 – October 2008
Swift Transportation (FT - 90 hours weekly)
Contact: 602-***-**** 2200 South 75th Ave, Phoenix, AZ
Operated semi-trailer truck across several states transporting different household retails products.
Ensured 97% on time deliveries with careful planning around traffic conditions on the busies interstates.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT logbook and submitted corresponding documents.
Assistant Store Manager March 2001 – April 2006 Family Dollar (FT - 70 hours weekly) Supervisor: Jesse Flowers / Contact: 313-***-**** 14642 Mack Ave., Detroit, MI
Made management decisions, perform all management duties and day to day store operations in cooperation with and in the absence of the Store Management.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Ensured proper scheduling, recordkeeping, and inventory control.
Ensured a safe working environment while providing for the protection of company assets.
Security Supervisor June 1998 – March 2001 Nationwide Security Ltd (FT - 60 hours weekly) Supervisor: Kim James / Contact: 248-***-**** 23800 W. 10 Mile Rd Ste 102, Southfield, MI
Oversaw team of security officers and managed scheduling and performance evaluations.
Recorded incident reports with detailed accounts of occurrences.
Provided order and control during the shift within the boundaries of the assigned post.
Responsible for alerting higher authorities, responding to an incident, and providing assistance as needed, protecting personnel and property, investigating and securing the incident scene until properly relieved.
EDUCATION:
Programming Systems Institute June 1992 Certificate: Computer Programming Greensboro, AL
Greensboro High School May 1990
GED Greensboro, AL
TRAININGS:
Management Training ~ Quality Control and Safety ~ Hazmat ~ CPR
JOB-RELATED SKILLS:
Typing Speed: 40+ WPMs
Technology: Microsoft Suite, Adobe Acrobat,
REFERENCES:
Sola Collier
Supervisor / Southern States
David Johnson
Pastor / Rocksprings Baptist Church
Malcolm Hardmon
Intelligence Officer/ HSI/ Retired
Tony Young
Owner/Vision Cable Solution
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