Microsoft Office Social Worker
Resume:
Lia Hanchett *** S Casas Lindas Drive
Willcox, AZ 85643
***.*.********@*****.***
EXPERIENCE
Family Connections Consultant and Nurturing Parenting Practitioner, Sierra Vista, AZ— Child and Family Resources Inc. January 2023- Present
● Support families in achieving their parenting goals set by the Department of Child Safety
● Keeping a consistent caseload of 8 people
● Teach parents the Nurturing Parenting curriculum
● Complete Weekly Progress Reports, Comprehensive Family Assessment, Service Plans, Evaluation of Change, Family Nurturing Plans, Reassessment Summaries, and Closure Summaries in a timely manner
● Create service plans based on assessments and family needs/ goals using growth based Core Outcomes
● Assess for parent’s stage of change throughout services
● Support families during Review Hearings, CFTs, ACMs, EOCs, and Case Plan Staffings
● Communicating with the Department of Child Safety either virtually through meetings, in person, over the phone, or email.
● Resource Allocation for families
● Attend weekly meetings and supervisions with Supervisor and coworkers
● Attend yearly trainings in Phoenix, AZ
● Utilize Microsoft Office suites
● Experience with Adobe
Reference(s):
Juanita Smith- 520-***-****
Shelby Vaca- 912-***-****
Medical Social Worker, Willcox, AZ— Charles Wm Leighton Jr Hospice
June 2022- January 2023
● Bereavement counseling
● Allocation of resources for families in need
● Companionship for patients
● Assess for abnormal grief and caregiver burnout
● Fundraising
● Cognitive assessments
● Creating and helping complete legal documents
● Chart in Matrixcare
● Create Care Plans
● Mediate family discussions
● Support and advocate for patients
● Assess for suboptimal coping in patients
● Provide counseling for dying patients
● Participation in IDG meetings
● Utilize Microsoft Office suits
Reference(s):
Suzi Roark-309-***-****
SKILLS
Communication
Conflict Management
Leadership
Listening
Versatile
AWARDS
National Society of Leadership
and Success
Academic Honors- Vice
President’s Award at Arapahoe
Community College (x3)
Academic Honors- Dean’s List at
University of Colorado-Denver
Bachelor of Arts in Psychology-
Cum Laude
Social Services Associate, Denver, CO — Life Care Centers of America, Briarwood
January 2022- June 2022
● Complete evaluations with residents for MDS
● Complete psychosocial notes (Including MDS notes)
● Follow up on concern and complaint forms
● Medicaid Redeterminations
● Communicate with multiple departments for the welfare of residents
● Communicate with Ancillary Services
● Upload documents pertaining to Ancillary Services
● Upload any social services documents
● Create inventory lists
● Redirect and communicate with residents
● Support and advocate for residents
● Escort residents on excursions out of the building
● Discharge planning for residents
● Short-term stay case coordination
● Create Care Plans
● Lead care conferences
● Utilize Microsoft Office suites
Reference(s):
Meredith Cornelius- 303-***-****
Social Services Associate (Part time), Denver, CO — Highline Rehabilitation and Care Community
June 2021- February 2022
● Complete evaluations with residents for MDS
● Complete psychosocial notes (Including MDS notes)
● Follow up on concern and complaint forms
● Medicaid Redeterminations
● Communicate with multiple departments for the welfare of residents
● Communicate with Ancillary Services
● Upload documents pertaining to Ancillary Services
● Upload any social services documents
● Create inventory lists
● Redirect and communicate with residents
● Support and advocate for residents
● Escort residents on excursions out of the building
● Discharge planning for residents
● Short-term stay case coordination
● Utilize Google Chrome
Reference(s):
Gigi Spahn- 303-***-****
Highlands Ranch Community Association: Eastridge, Highlands Ranch, CO — Member Services Representative
May, 2020 - Present
● Sign up members for activities
● Complete transactions for classes
● Inform members about the 4 different facilities in Highlands Ranch
● Give tours of the facility I work in
● Complete paperwork for members, guests, and employees
● Answer and occasionally transfer phone calls
● Complete transactions over the phone
● Address member and guests concerns
Highlands Ranch Community Association: Eastridge, Highlands Ranch, CO — Guest Services
December 2017 - May 2021
● Clean the amenities in the facility
● Check in guests
● Answer questions over phone calls
● Answer guest questions
● Address guest concerns
Highlands Ranch Community Association: Eastridge, Highlands Ranch, CO — Janitorial
January 2018 - May 2021
● Clean the various amenities in the facility
● Address concerns of guests and members
● Help close down the facility
● Be knowledgeable of the facility and it’s amenities to provide customer service Reference(s):
David Isham- 303-***-****
Justin Ortiz- 303-***-****
Greg Erikson- 303-***-****
Highlands Ranch Community Association, Highlands Ranch, CO — Children’s Camp Instructor
July 2018- May 2021
● Put together schedules for children’s classes
● Interact with parents and children in an appropriate manner
● Help children develop various motor skills
● Help with conflict management amongst children
Reference(s):
Heather Goetz-Zettl- 303-***-****
Highlands Ranch Community Association, Highlands Ranch, CO — Preschool Aide
June 2018-February 2019
● Assist teachers in care of children
● Interact with parents and children in an appropriate manner
● Help children develop various motor skills
● Help with conflict management amongst children
Reference(s):
Jamie Bouchard-719-***-****
Douglas County School District: BASE @ Summit View Elementary School, Highlands Ranch, CO — Program Aide
February 2019- January 2020
● Supervise children and employees before and after school
● Supervise children and employees during full day breaks
● Help children with conflict management
● Interact with parents and children in an appropriate manner
● Manage childrens’ schedule and help them get to before and after school clubs in a timely manner
● Plan activities for the children to do before school, after school, and when school is out for break.
Reference(s):
Tambra Chase-303-***-****
EDUCATION
ThunderRidge High School, Highlands Ranch, CO — Highschool Diploma
August 2014 - May 2018
Arapahoe Community College, Littleton, CO — Bachelor of Arts in Psychology
August 2018-May 2020
University of Colorado-Denver, Denver, CO — Bachelor of Arts in Psychology Graduate- Cum Laude and Certificate in Society and Family Welfare
August 2020 - May 2022
In May of 2022 I completed my Bachelor of Arts in Psychology- Cum Laude. I intend on pursuing my Masters of Clinical Mental Health Counseling in Fall of 2024.
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