Quality Control Customer Service

Marquis Y. Shannon- Dean

**** ******* ***** *****

Mcdonough, Ga 30253

Email: ************@*****.***

Mobile: 678-***-****

OBJECTIVE: Seeking to obtain a position within the aps temps that will enable advancement and offer an opportunity me to utilize the skills. I currently possess; I have a vast Knowledge of warehouse, Quality Control, and customer Service with meticulous attention for detail. I am looking to enhance further my leadership capabilities by providing an opportunity for continued growth and development.

Phillip-Van Hausen- McDonough Georgia

2016- 2021- Quality Control Inspector

Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.

Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor.

Approve all finished products by confirming specifications and conducting required tests.

Return products for re-work if needed and complete documentation to confirm re-work.

Document and update inspection results by completing reports and logs.

Keep measurement equipment operating by following operating instructions and calling for repairs.

Maintain safe work environment by following standards and procedures and complying with legal regulations.

Coach and mentor junior employees; seek opportunities to grow leadership in others.

Update job knowledge by participating in educational opportunities, reading technical publications, attending seminars, watching industry videos, etc.

Accomplish organization mission by completing related results as needed.

Sears Holder- Kmart- Forest Park, Georgia

2009-2015- Receiver

Collaborate with procurement staff to list expected deliveries.

Receive shipments and sign paperwork upon receipt.

Unload packages from incoming trucks

Inspect contents to ensure they are undamaged.

Verify packages according to order and invoices (quantity, quality, price etc.)

Contact supplier or shipper if a mistake is identified.

Assume responsibility for returning unsatisfactory shipments or receiving replacements.

Label deliveries and allocate them to their designated place.

Ensure invoices are signed and paid for satisfactory deliveries.

Maintain accurate records and assist in inventory control.

Education:

Henry County High School, McDonough, Georgia

High School Diploma

Graduation 2001

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